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Release Managers

Release Managers

BuscojobsPhilippines
6 days ago
Job description

Emerson

Posted today

Job Description

Duty 1 : Project Support and Management

  • Project Initiation – Leads scope reviews; drives the conversation, provides overview of the team including processes, capabilities and purpose; understands or uncovers the real need for the project; uses technical and business knowledge to have an initial understanding of the value, impact and complexity of the project; leads the gathering, analyzing and clarifying customer requirements; works with technical teams to gauge complexity of the request
  • Project Planning – Creates an overall plan for the project (ex : quad charts, project charter); leads the planning of marketing projects with straightforward business rules, high quantity low complexity; plans resource requirements to meet the budget provided by the project sponsor (man hours and materials such as hardware / software); leads planning sessions to create process maps, user journey maps, mock-ups; facilitates prioritization of business-critical requirements; breaks down objectives into phases, milestones or deliverables and cascades them to the team; decides how to handle scope changes by analyzing importance and impact, communicates the decision to stakeholders and negotiates if needed; recommends and negotiates solutions and development timelines to stakeholders and obtains buy-in; analyzes risk and mitigates project circumstances based on impact assessment; leads project milestone and gate reviews
  • Project Execution – Facilitates approval of standards and design guidelines and implements them with the team; tracks costs incurred in completing projects and reports changes on forecasted costs and project returns through cost-tracking mechanisms; translates, enhances and consolidates information for decision making by top management; secures commitment on critical deliverables from stakeholders such as marketing and training to align with project launch plans; creates, recommends and seeks approval for marketing tools / projects with technical and design teams; facilitates project review meetings with the Project Team; evaluates and proposes a roadmap of requirements / phased approach; escalates issues and provides recommendations to address them

Duty 2 : Internal Operations Management

  • Ensures the Service Level Agreements are on target
  • Leads goal-setting reviews to ensure challenging and stretched goals for the team to support the overall business
  • Accounts for on-time and proper recruitment to fill job vacancies to maintain service levels and business continuity
  • Submits period reports on metrics / KPIs / Dashboards to determine performance against the team SLAs
  • Performs staffing projection, complements work volume growth and forecast; makes necessary proposals to the business unit
  • Monitors schedules of employees to ensure proper shift coverage
  • Plans, assigns and directs work to employees in cooperation with the manager to manage workload and projects
  • Analyzes, explains and addresses variances between current and target performance
  • Implements policies on filing, documenting and approving time and attendance administration
  • Identifies and documents changes in roles, responsibilities, accountabilities and workload to determine volume headcount ratio and work scope
  • Duty 3 : Staff Management and Development

  • Evaluates individual performance and conducts performance discussions to keep everyone on track
  • Performs regular coaching to enhance staff performance and participation in decision making
  • Adheres to regularization, performance appraisal, quarterly performance appraisal, rewards and recognition and other people-related policies
  • Determines employee capabilities and improvement areas
  • Identifies training and development needs of employees to support team goals and objectives
  • Completes individual development plans and implements agreed training / development activities
  • Plans, organizes, and coordinates team activities to enhance team camaraderie and employee engagement
  • Monitors adherence to ethics and code of conduct and implements disciplinary action in compliance with due process
  • Duty 4 : Internal Communication

  • Understands and seeks critical information and data needed by the team
  • Communicates policies, programs and decisions that affect employees
  • Uses effective communication tools (flow charts, process flows, diagrams) to explain products, processes, business and team performance
  • Conducts team meetings to address issues, escalations and process improvements
  • Maintains clear and timely internal communications to ensure alignment
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    Manager • Philippines

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