The Offer
- Great work culture
- Flexible working options
- A role that offers a breadth of learning opportunities
The Job
You will be responsible for :
ClickUp Workflow Management : Monitor and update task workflows across all departments to ensure accurate progress tracking and accountability.Recurring Task Oversight : Track and follow up on recurring tasks to ensure consistency and completion.Calendar & Meeting Management : Arrange internal and external meetings, manage calendars, and take comprehensive meeting minutes for team distribution.File & Document Organization : Maintain digital file systems including organizing, renaming, and archiving files across shared drives.Email & Communication Support : Professionally respond to and organize incoming emails; prioritize as needed for leadership.Project Support : Support various teams by assisting with project timelines, deliverables, and updates across platforms like Google Sheets, ClickUp, and Dear Inventory.Research & Reporting : Conduct research on market trends, competition, and relevant industry topics; prepare reports as needed.Customer Service Support : Act as a first point of contact for inquiries, providing courteous and helpful responses.SOP Documentation & Video Recording : Create and maintain Standard Operating Procedures (SOPs) in written form, and record SOP videos following the company’s standards for clarity, tone, and branding.Ad Hoc Admin Tasks : Assist with various administrative tasks as assigned to support business operations.The Profile
Proven experience as a Virtual Assistant or similar administrative role.Excellent written and verbal communication skills in English.High level of attention to detail, organizational, and follow-through skills.Strong experience with project management tools, especially ClickUp.Ability to manage schedules and appointments independently.Comfortable juggling multiple priorities and working across departments.Tech-savvy and eager to stay updated with new tools and platforms.Skilled in both creating SOP documents and recording clear, concise SOP videos.Effective documentation skills – able to turn conversations into clear written outputs.Self-starter with a positive attitude and a willingness to go the extra mile.Able to work under pressure in a fast-paced environment.Fresh graduates are welcome to apply if highly motivated and trainableEssential Requirements for Remote Work
Reliable Laptop or Desktop Computer.Stable and high-speed internet connection.Power source and backup internet connection in case of electricity interruptions.The Employer
Our client is an automotive start-up company that was founded in Hong Kong in 2018 and officially opened its doors in November 2019.