We’re looking for an Operations Specialist (Landscaping) to support a fast-growing landscaping and field-services business. You’ll manage day-to-day scheduling, client communication, and internal coordination while keeping tools, systems, and workflows running smoothly across English and Spanish-speaking crews.
This role is perfect for someone who thrives in a high-velocity environment, can take a loose brief and run with it, and knows how to solve problems without waiting for step-by-step instructions. If you have experience in landscaping, construction, or field-service operations, even better.
Why You’ll Want to Join
- You will be paid in USD (bi-monthly : every 15th and 30th)
- Up to 14 days of Paid Time Off annually (starting Day 1)
- Observance of Holidays (based on your location)
- 100% remote setup so you can work wherever you feel most productive
- Join a company that values autonomy, initiative, and operational excellence
- Opportunity to help shape processes as the business scales
What You’ll Work On
Client Communication and Coordination
Manage email correspondence with clients and vendorsHandle inbound calls via VOIP and route them appropriatelyFollow up with HOAs, real estate partners, and new leadsScheduling and Field Operations
Build, adjust, and troubleshoot daily schedules in LMNCoordinate job assignments with field crews (English and Spanish speaking)Ensure next-day operations are fully prepared before signing offSystems and Data Management
Maintain CRM records and assist with the transition to HubSpotKeep LMN data clean, accurate, and optimizedManage files, Google Drive, and internal documents so information stays organized and accessibleReporting and Team Support
Build simple presentations, guides, and reports for field teamsUpdate employee instructions and support documentation as neededCollaborate with the website designer when content or updates are requiredWhat You Bring
2–4+ years in operations, coordination, or administrative supportExperience in landscaping, construction, home services, or field-service operations is a strong plusStrong communication skills and confidence handling both clients and crew membersHigh attention to detail, strong follow-through, and comfort managing many moving partsCompetence with tools like Google Workspace, WhatsApp, QuickBooks, ADP , and CRM platformsAbility to work early PST hours (6am–7am and 9am–4pm) or split shifts with another coordinatorYou will thrive here if you :
Are a self-starter who figures things out instead of waiting for directionHandle pressure well and can course-correct fastBring solutions instead of questionsCan operate independently while keeping leadership fully informedNice to Have
Hands-on experience with LMN or other field-service scheduling toolsBackground coordinating multilingual teamsExperience with website updates or light content managementHow to Apply
Please include :
Your updated resumeA short Loom video (1–2 minutes) introducing yourself and describing a time you solved a messy operational problem independentlyOnly candidates who submit a Loom video will move forward.
If you’re organized, proactive, and excited to support a business where your impact is felt daily, this role gives you the opportunity to build structure, improve operations, and keep a growing field-services team running at full speed.
Application Process Overview
Our comprehensive selection process ensures we find the right fit for both you and our clients :
Initial Application - Submit your application and complete our prequalifying questionsVideo Introduction - Record an video introduction to showcase your communication skills and work experienceRole-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)Recruitment Interview - Initial screening with our talent teamExecutive Interview - Meet with senior leadership to discuss role alignmentClient Interview - Final interview with the client team you'd be supportingBackground & Reference Check - Professional reference verificationJob Offer - Successful candidates receive a formal offer to join the teamEach stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.
