Customer Care

Customer Care is responsible for providing excellent support to clients by handling inquiries, service requests, and complaints in a professional and timely manner. This role requires strong communication skills, attention to detail, and the ability to coordinate with internal teams to ensure customer satisfaction.

QUALIFICATIONS :

1. Must be at least a College graduate

2. At least 1-2 years of experience.

3. Proficiency in Microsoft Office Suite ( Word, Excel, PowerPoint, Outlook)

4. Familiarity with SharePoint and other office management software.

5. Excellent organizational and time management.

6. Effective communication skills, both written and verbal.

7. Willing to work Monday-Saturday.

8. Willing to work in a shifting schedule (day shift or night shift).

ROLE & RESPONSIBILITIES :

1. Answering phone calls, responding to email and interacting with online chats on Facebook and website.

2. Interact with other departments.