Japanese Technical Support Associate (JLPT N1 - N4 Passer/Level + Earn Up to Php 100&000)

Taguig, PH
J-K Network Services
Source : Bossjob
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Company Profile :

The biggest and leading German-owned automotive and industrial company in the Philippines, this is the leading global supplier of automotive and industrial technology and of customer goods and building technology.

They are operating as a contact center in the Philippines.

Japanese Technical Support Associate (JLPT N1 - N4 Passer / Level + Earn Up to Php 100,000)

Industry : BPO Company

Location : Mckinley, Taguig City

Salary : P 80,000 - 100,000

Schedule : Dayshift

Work-Setup : Work Onsite

Benefits :

Group Life Insurance and Accident Insurance Upon Hire

With additional Allowances

HMO coverage with 1 dependent and medical reimbursement upon regularization

Leave credits upon regularization

Requirements :

National preferably who is in the Philippines

Preferably with TSR / Service Desk / IT work experience

With Skills in Microsoft Office applications

Minimum 6 months of experience in an IT Service Desk, ideally in CI Hotline

Responsibilities :

First Level IT support for a global (team. e.g. Microsoft Office,Microsoft Outlook)

Collect, document, resolve and process user incidents and requests via phone / e-mail / chat

Use knowledge base in daily business

Support the ITSD Global Team in developing new ways of working

Recruitment Process :

HR Interview

Online Exam (Helpdesk and English Proficiency)

Operations Interview (Native Japanese Speaker and Team Leader)

Job Offer

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