Customer Service Representative for Hospitals and Healthcare

Hospitals and Healthcare

Call, Email, and Chat Support

Hiring Process

Requirements :

• At least 1 year of experience in a customer support or technical support role.
• Strong and professional verbal and written communication skills in English.
• Experience with CRM platforms (Zendesk or similar systems preferred).
• Healthcare industry experience is a plus.
• Familiarity with Athena or Electronic Medical Records (EMR) systems is a plus.
• Strong problem-solving and multitasking abilities with attention to detail.
• Ability to work independently and collaborate effectively with cross-functional teams.