Executive Admin Assistant (Simpro Exp) (AO-13586)

Job Description

This is a remote position.

ABOUT THE CLIENT :

Our client is a homegrown, family run business. They began manufacturing garage doors on the outskirts of Brisbane, back in 1983. As the business expanded, our team grew and relocated from Deception Bay to Burpengary. With almost 40 years of experience servicing Southeast Queensland, we have continued to expand our services and grow into one of Brisbane's most trusted Garage door suppliers.

JOB SUMMARY :

We are seeking a proactive and organised Executive Administration Assistant to support the GM & day-to-day operations of a fast-growing, dynamic garage door business based in Australia. This is a vital administrative role that helps ensure smooth internal workflows, clear customer communication, streamlined scheduling and policy documentation. You'll be working alongside an existing offshore team member and supporting the General Manager directly.

The candidate must have strong verbal and written communication skills - effective interaction, resourceful, and able to find solutions independently, anticipating challenges and proactively addressing them, can be trusted to handle information, maintain confidentiality, and consistently deliver quality work.

Requirements

KEY RESPONSIBILITIES :

Email and calendar management : Triaging, prioritising, and managing the inbox and diary of the General Manager.

Customer engagement : Monitor specific customer inbox, follow up with customers to request and encourage Google Reviews.

Policy documentation : Assist in the creation, editing, and ongoing maintenance of company policies and procedures.

Social media posting : Sch edule and publish brand-aligned content to maintain consistent digital presence.

• Query Management : Respond to queries from mentors and mentees, managing their expectations and ensuring smooth communication within existing partnerships.
• Data Maintenance : Maintain up-to-date participant information on the mentoring platform, CRM, and project management spreadsheets.
• Administrative Tasks : Perform other duties as assigned, including some administrative tasks and attending company events.

SKILLS & QUALIFICATIONS :

Experience in a virtual assistant, admin, or operations support role (ideally 2+ years).

Familiarity with Simpro or similar job scheduling / field service software is desirable.

Proficient in managing inboxes and calendars for senior executives.

Detail-oriented, process-driven, and excellent at following through tasks.

Experience with social media tools and light content posting is a plus.

Benefits

Here at Access Offshoring, we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients. Access Offshoring is dedicated to supporting business owners and we need your help. Transforming the way businesses operate, we connect great businesses with amazing offshore talent. We recognize that we often get more done in our own designed workspace, so Access Offshoring offers a complete work from home model. Yep – that’s right, 100% work from home. But wait there’s more. Here are just some of our benefits :

Requirements

At least 4 + years’ experience in executive assistant or in a similar administrative role Experience with an Accounts Administration Role Proficiency in office software and productivity tools. Quickbooks Experience. Ability to work independently and collaboratively Desired Skills or Qualifications : Intermediate MS Excel and MS Word Certification Strong organizational and multitasking skills with meticulous attention to detail. Excellent written and verbal communication skills. Prior experience in rental properties a plus