Team Lead - Travel AirlineTASQ Staffing Solutions • Cebu, Philippines
Team Lead - Travel Airline
TASQ Staffing Solutions • Cebu, Philippines
30+ days ago
Job descriptionResponsible for managing team of associates Independently handle, assist the customer to determine problems and provide resolutions on any customer care issues & service problems, coordinate escalations, assess customers needs Motivating associates through effective management, career development and implementation of reporting mechanisms Liaison with other areas of the company affecting technical support. One on One Relationship management Analysis of reports including process dashboards and team performance reports.
Qualifications :
- Undergraduates / Graduates with 2 to 3 years of work experience as a Team Leader
- Should have patience and not be overawed by difficult situations
- Need to have sound customer service skills and soft skills with prime focus being on customer satisfaction
- Good working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online tools
- Excellent verbal & written communication & presentation skills
- Good Interpersonal & people management skills with good problem solving approach.
- Expert knowledge of service procedures
- Good analytical skills for MIS, number crunching & reporting to internal & external customers
Roles and Responsibilities :
Create a job alert for this search
Team Lead • Cebu, Philippines
Related jobs
Team Lead - Travel Sales (Cebu) | Onsite
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
Finished at least 2 years in college without back subject / s.Minimum 2 years experience in team lead experience in the sales LOB.
Identifiers for sales : Quota based KPIs -understanding on closing tec...Show more
Last updated: 30+ days ago
Sales Team Lead - Travel and Tours Calls - Cebu
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
About the job Sales Team Lead - Customer Care Department (Cebu) | Onsite.Work Setup : Onsite (Cebu Business Park).HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent).At least ...Show more
Last updated: 30+ days ago • Promoted
Team Lead - Travel Sales (Cebu City)
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
About the job : Team Lead - Travel Sales (Cebu) | Onsite.Finished at least 2 years in college without back subject(s).Minimum 2 years experience in team lead experience in the sales LOB.Identifiers ...Show more
Last updated: 26 days ago
Travel Acount Team Leader - Cebu City
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
Team Lead - Travel Account (Cebu) | Onsite.Undergraduate or College Graduate.Team Lead in any voice line of business (LOB).Show more
Last updated: 30+ days ago • Promoted
Team Lead / Sales Coach - Cebu City
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
About the job Team Lead - Travel Sales (Cebu City) | Onsite.Educational Requirement : at least 2nd year completed / College Grad.
Team Lead in a sales LOB (required).Experience in handling KPIs related...Show more
Last updated: 30+ days ago • Promoted
BPO Team Lead for Travel Sales (Cebu City)
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
Team Lead - Travel Sales (Cebu) | Onsite.Completed second year of college or a college graduate.Team Lead in a sales line of business (mandatory).
Experience managing KPIs related to sales quotas fo...Show more
Last updated: 30+ days ago • Promoted
QA Manager - Travel (Cebu) | Start ASAP
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
About the job QA Manager - Travel (Cebu) | Onsite.QA Manager in a travel account / Telco Voice account.Has understanding of quality methodologies (Lean six sigma, Kaizen, etc).Direct client managemen...Show more
Last updated: 30+ days ago • Promoted
Team Lead - Travel Airline
TASQ Staffing Solutions • Cebu, Philippines
Should have patience and not be overawed by difficult situations.Need to have sound customer service skills and soft skills with prime focus being on customer satisfaction.Good working knowledge of...Show more
Last updated: 30+ days ago • Promoted
Team Lead - Travel Account
TASQ Staffing Solutions • Cebu, Philippines
Rotational (24 / 7) | No Fixed Day Off.Responsible for managing team of associates.Independently handle, assist the customer to determine problems and provide resolutions on any customer care issues ...Show more
Last updated: 30+ days ago • Promoted
Sr. Team Lead
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
Minimum 3 years of exposure as a Sr.Group Lead handling team leaders (TLs) in BPO.Experience must be in voice account support (any LOB would do).
Preferably someone who has a good background in oper...Show more
Last updated: 30+ days ago • Promoted
Travel Team Lead - Cebu City (BPO)
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
About the job Team Lead - Travel Account (Cebu).Rotational (24 / 7) | No Fixed Day Off.Undergraduates / Graduates with 2 to 3 years of work experience as a Team Leader.
Should have patience and not be o...Show more
Last updated: 30+ days ago • Promoted
Sales Team Lead (Cebu) | Onsite
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent).At least 2 years of experience as a Sales Team Lead in a contact center environment.
At least college level education.Has s...Show more
Last updated: 30+ days ago • Promoted
Team Lead (Sales) - Cebu City
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
Sales Team Lead (Cebu) | Onsite.HMO health insurance is available starting the 4th month (for employee and one dependent).
Minimum of 2 years of experience as a Sales Team Lead in a contact center s...Show more
Last updated: 30+ days ago • Promoted
Team Lead - Cebu
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
TASQ is looking for a travel call center team lead to work on-site either in F.The pre-screening interview will be done over-the-phone.
About the job Team Lead - Travel Account (Cebu).Shift Schedule...Show more
Last updated: 30+ days ago • Promoted
Team Lead
TASQ Staffing Solutions • Cebu, Philippines
TL in a Contact Center (Healthcare account).Well versed in a Healthcare account (US benefits).Knowledge : Conflict / Complaints management, HIPAA.
Supervise and lead a team of representatives, providin...Show more
Last updated: 30+ days ago • Promoted
Partnership Manager (For Pooling)
Athena Labs • Talisay, Central Visayas, Philippines
At Athena, we empower possibility through transformative delegation.True leaders reflect on what they want in life and map the path to get there.
We clear the way by pairing exceptional Philippine-b...Show more
Last updated: 7 days ago • Promoted
US Healthcare Account - Team Lead
HRTX • Cebu City, Cebu, Philippines
Total of 2-5 years of experience in the US BPO / Healthcare industry.Minimum 1-2 years of Team Lead experience in a US Healthcare account.
Excellent Leadership & Interpersonal relationship.Monitor act...Show more
Last updated: 30+ days ago • Promoted
Travel Call Center Team Lead - Sales (Cebu City)
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
About the job Team Lead - Travel Sales (Cebu City) | Onsite.Shift Schedule : shifting schedules.Educational Requirement : at least 2nd year completed / College Grad.
Team Lead in a sales LOB (required)...Show more
Last updated: 30+ days ago • Promoted