Medical Receptionist / 1 year experience / Fulltime / Makati City

A Receptionist Nurse or Medical Receptionist applicant must be degree holder in BS Nursing and a Female, non Board Passer are welcome. Her job is to take to handle healthcare professional who manages a medical facility's front desk, serving as the first point of contact for patients. Key responsibilities include greeting patients, scheduling appointments, managing patient records and billing information, answering phones, handling administrative tasks, and assisting with basic patient care like taking vital signs. This role requires strong communication, organization, and interpersonal skills to ensure a smooth, positive, and efficient patient experience.

Key Responsibilities

Patient Management :

Greeting and checking in patients.

Scheduling, confirming, and managing appointments.

Processing patient intake, including verifying insurance and collecting co-payments.

Managing patient check-out and discharge paperwork.

Administrative Tasks :

Answering phones, responding to inquiries, and handling calls and messages.

Maintaining and updating patient medical records and electronic health systems.

Processing insurance claims and managing billing information.

Managing inventory of medical supplies and maintaining an organized reception area.

Clinical Support :

Assisting with basic clinical tasks, such as taking vital signs.

Helping prepare examination rooms and potentially assisting with procedures.

Providing basic patient education and resources.

Communication & Coordination :

Facilitating communication between patients, their families, and healthcare providers.

Coordinating with other healthcare workers and staff for smooth patient flow.

Handling patient complaints and resolving issues effectively.