Now hiring Customer Service Representative Sales Account

Job Description

We are seeking Customer Service Representatives for a Sales Account to engage with customers, promote products or services, and help achieve sales targets. You will serve as the main point of contact for inquiries while providing excellent service and guidance.

Key Responsibilities :

Handle inbound and outbound customer inquiries via phone, chat, or email

Explain product features, promotions, and pricing to potential or existing customers

Assist customers with placing orders, subscriptions, or service upgrades

Resolve questions or concerns professionally and efficiently

Accurately log all customer interactions and transactions in the system

Meet sales targets, quality standards, and customer satisfaction metrics

Work Schedule & Training :

Shifting schedules, including nights, weekends, and holidays

Comprehensive paid training on sales techniques and account procedures

What You’ll Gain :

Hands-on experience in sales and customer service within the BPO industry

Opportunities to improve communication, persuasion, and negotiation skills

A dynamic, target-driven, and collaborative work environment