Trinity Workforce Solutions, Inc.Manila, Metro Manila, Philippines
13 days ago
Job description
Responsibilities
Partner with sales teams to deliver compelling technical presentations, demos, and solution designs.
Translate complex AI concepts into clear business value for both technical and non-technical stakeholders.
Architect and tailor solutions using cutting-edge technologies like LLMs, RAG, and conversational AI platforms.
Collaborate with product and engineering teams to ensure client needs are met with precision and innovation.
Must have requirements
6+ years of experience in Contact Centre, pre-sales, solution engineering, or technical consulting.
Hands‑on understanding of AI concepts : Large Language Models (LLMs), Retrieval‑Augmented Generation (RAG), Agentic AI Applications, conversational AI platforms.
Prior experience working with or selling to Contact Centre / CCaaS solutions (Genesys, Avaya, Five9, NICE, Amazon Connect, etc.).
Strong ability to explain technical concepts to both technical and non-technical stakeholders.
Additional Details
Work Setup : Hybrid (3x Onsite, 2x WFH)
Schedule : Dayshift
ALL VIRTUAL PROCESS
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Sales Engineer • Manila, Metro Manila, Philippines