GET UP TO 27K in Spark Place Cubao as Technical Support Representative
JOB SPECIALIZATION : Technical Support Representative
WHO WE ARE
Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff.
We aim to provide exceptional service to customers and extend career success to employees. #JoinCNXC #DifferentTogether
GET TO KNOW THE DREAM JOB
A Technical Support Representative is in charge of providing exceptional IT support to the clients of the biggest global brands.
WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A TECHNICAL SUPPORT REPRESENTATIVE
- Answering incoming calls from customers
- Sorting out customers’ inquiries or requests
- Ensuring that customers’ requests are managed in an appropriate and timely manner
- Developing, organizing, and maintaining accurate files
- Maximizing different Concentrix and client-based tools and applications for customer management and servicing
- Delivering a high caliber of service in a friendly, confident, and informed manner
HAVE A GLIMPSE OF WHAT AWAITS YOU!
- Paid training
- Competitive salary plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- Career development and advancement opportunities
What are you waiting for? #JoinCNXC now and let’s be #DifferentTogether!
In line with the new IATF guidelines, all Concentrix employees working on-site are required to be fully vaccinated effective December 1.
With this, we strongly encourage all applicants to take advantage of their local government unit's vaccination program as soon as they can.
More details on this will be discussed by your recruiter during the recruitment process. Please know that your vaccination status will not in any way impact your job application here at Concentrix.
YOU ARE A PERFECT FIT FOR THE POSITION IF YOU :
- Are a High School graduate
- Have at least six (6) months BPO experience
- Have good English communication skills
- Have excellent customer service, problem-solving, and multitasking skills
- Have superb computer skills
- Are willing to work in shifting schedule
Technical Support Representative
Position Summary Provides top quality technical assistance to all customers of a well known brand of As part of this team, you will handle customer service product support calls emails. the utmost in customer satisfaction. wide range of troubleshooting concepts to customers of varying levels of technical ability while maintaining update as well.Knows how to verify necessary steps to connect the phone to the computer.Knows the basic
GET UP TO 27K in Spark Place Cubao as Technical Support Representative
JOB SPECIALIZATION. Technical Support Representative WHO WE AREConcentrix is a multi awarded CX JoinCNXC #DifferentTogether GET TO KNOW THE DREAM JOBA Technical Support Representative is in charge of providing exceptional IT support to the clients of the biggest global brands. WHAT YOU NEED TO KNOW ABOUT THE DAY TO DAY TASKS OF A TECHNICAL SUPPORT REPRESENTATIVE.   vaccination program as soon as they can.
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