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Head of E-commerce / Cross-Border Operations Manager
Head of E-commerce / Cross-Border Operations ManagerStarlight IT Solutions LLC. • Tanauan, Batangas, Philippines
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Head of E-commerce / Cross-Border Operations Manager

Head of E-commerce / Cross-Border Operations Manager

Starlight IT Solutions LLC. • Tanauan, Batangas, Philippines
4 days ago
Job description

Head of E-commerce / Cross-Border Operations Manager

Location : Remote (Work From Home)

Working Hours : Mon–Sat, 10 : 00 AM – 9 : 00 PM (GMT+8) | Sunday Off

Nationality / Gender : Open to All

Experience Level : Mid–Senior (3+ Years)

You will be responsible for organizing and executing e-commerce operations end-to-end , including platform management, content-driven traffic, team coordination, and cross-border fulfillment strategies.

We are hiring one experienced operations manager (optionally with one sales assistant ).

E-commerce Operations

  • Manage and scale cross-border e-commerce sales operations
  • Independently manage up to 5 seller accounts
  • Ensure compliance with platform rules and regional regulations

Platform Management

  • Hands‑on experience with Amazon / Shopee / Lazada / TikTok Shop
  • Deep understanding of backend data, traffic rules, and risk control
  • Familiar with Taobao / Tencent ecosystem data (strong plus)
  • Traffic & Content Execution

  • Plan and organize short‑form video publishing (TikTok‑focused)
  • Work with ads team to align organic + paid traffic
  • Optimize listings, content flow, and conversion funnels
  • Build and manage a 3–10 person operations team
  • Assign tasks, track execution, and drive results
  • Strong hands‑on leadership (not theory‑only)
  • Experience with dropshipping, overseas warehousing, COD models
  • Knowledge of cross‑border logistics and cost control
  • 3+ years of cross‑border e-commerce operations experience
  • 5+ years of cross‑border e-commerce experience
  • Long‑term experience in US, Australia, and / or Southeast Asia markets
  • Proven ability to operate multiple platforms independently
  • Strong execution, data analysis, and operational discipline
  • Cost‑conscious and culturally compliant
  • Candidates must be willing to show verifiable backend data from platforms such as :

  • TikTok Shop
  • (during interview or via screenshots)
  • Why Join Us

  • Long‑term, stable cooperation
  • Direct reporting to the founder
  • High autonomy and decision‑making authority
  • Competitive, performance‑based compensation
  • How to Apply?

    Please email your CV at and include :

  • Platforms you’ve operated
  • Countries / regions you managed
  • Platforms where backend data can be verified
  • #J-18808-Ljbffr

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