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Fresh graduate - Email / Chat Support - Non Voice

Sapient PhCubao, National Capital Region, PH

12 days ago

Job description

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Non-Voice Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!

Responsibilities :

Respond promptly to customer inquiries through chat, email, or messaging platforms
Assist with product or service-related questions, order processing, and troubleshooting
Resolve issues efficiently while maintaining a professional and customer-friendly tone
Accurately document all interactions and follow up on unresolved or pending concerns
Consistently meet performance goals for response time, resolution rate, and customer satisfaction

Qualifications :

High school diploma or equivalent

Proficient computer skills; comfortable using multiple systems and support tools

Strong written communication skills with excellent grammar and clarity

Skilled in typing and navigating multiple chat or messaging platforms efficiently

Excellent reading comprehension and problem-solving abilities

Ability to manage multiple customer conversations in a fast-paced, dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!

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Fresh Graduate Voice • Cubao, National Capital Region, PH