Virtual Assistant Bilingual (Dutch & English)

About the Role :

We are seeking a proactive and detail-oriented Virtual Assistant fluent in both Dutch and English to support our team and clients with administrative, communication, and customer service tasks. You will be the go-to person for Dutch-speaking clients while also collaborating with our English-speaking team and partners.

This role is perfect for someone who thrives in a fast-paced virtual environment and is passionate about delivering exceptional support across cultures and time zones.

Key Responsibilities :

AreaTasks Administrative Support - Calendar and email management

• Meeting scheduling and follow-ups
• Data entry, research, and reporting Customer Service - Respond to customer inquiries in Dutch and English
• Handle complaints and resolve issues professionally
• Maintain positive client relationships Communication - Translate or proofread Dutch and English documents
• Draft and send professional emails
• Liaise with Dutch-speaking clients or partners Project Assistance - Assist in project tracking and task updates
• Collaborate with internal team members on various projects Social Media & Marketing (optional) - Translate captions, posts, or customer replies
• Assist in creating or scheduling bilingual content

Requirements :

Fluent in Dutch and English (written and spoken)

Proven experience as a Virtual Assistant or in a similar administrative role

Excellent communication and organizational skills

Proficient with tools like Google Workspace, Microsoft Office, Zoom, and task managers (e.g., Trello, Asana)

Fast learner, self-starter, and detail-oriented

Stable internet connection and professional remote setup

Preferred Qualifications :

Experience in client-facing or customer support roles

Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce)

Background in social media support or online marketing

Knowledge of Dutch culture or customer behavior is a plus

Working Hours :

Flexible, but must be available for scheduled meetings aligned with EU or US time zones

Expected availability : [e.g., 20-40 hours per week, depending on project / client needs]

Compensation :

Based on experience and hours committed (To be discussed during the interview)

Why Join Us?

100% remote work

International team and dynamic work environment

Opportunities for growth and development

Supportive and inclusive virtual culture