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Senior Software Engineer I - ServiceNow
Senior Software Engineer I - ServiceNowTALENTMATE • Quezon City, Metro Manila, Philippines
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Senior Software Engineer I - ServiceNow

Senior Software Engineer I - ServiceNow

TALENTMATE • Quezon City, Metro Manila, Philippines
1 day ago
Job description

Senior Software Engineer I - ServiceNow

Location : Quezon City, Philippines

Posted : 1 day ago

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start. Caring. Connecting. Growing together.

Primary Responsibilities

  • Collaborate in an agile environment to understand business needs, recommend solutions, participate in story refinement, and deliver on team commitments
  • Design and develop new ServiceNow functionality to enhance custom applications
  • Consistently apply coding patterns, best practices, and data driven approaches to enhance functionality
  • Lead discussions to design and utilize relational database structures
  • Interface with the ServiceNow vendor for all operational requests / issues / needs
  • Continuously work toward simplification, automation, and innovation of enterprise ServiceNow instance
  • Participate in the daily scrum meetings and other related Agile ceremonies
  • Proactively identify and communicate issues as they arise
  • Provide operational support on a rotational basis
  • Troubleshooting any reported problems
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives

Required Qualifications

  • ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist (CSM a plus)
  • 5+ years of ServiceNow development experience in an enterprise environment including scripting, data management, service automation, service catalog, creating workflows, using ServiceNow APIs, designing / building out integrations, self-service and process automation, and application tool maintenance
  • 3+ years of experience with ServiceNows Customer Service Management (CSM) solution, Strategic Portfolio Management (SPM) a plus
  • 3+ years of experience with agile scrum methodology
  • 3+ years of experience with JavaScript, Macro and Python
  • Proven ability to develop and build effective partnerships and relationships, collaborating and influencing broadly and at multiple levels in the organization
  • Proven ability to present technical information in a way that non-technical management and staff will understand
  • Proven excellent communication skills - verbal and written
  • Demonstrated self-sufficient; able to work with minimal direction
  • Proven solid analytical, problem solving and systems thinking abilities
  • Proven passion for and commitment to a consumer and client driven culture
  • Job Details

  • Role Level : Mid-Level
  • Work Type : Full-Time
  • Country : Philippines
  • City : Quezon City, National Capital Region
  • Company Website :
  • Job Function : Software Development
  • Company Industry : IT Services and IT Consulting
  • EEO Statement

    Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.

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    Software Engineer • Quezon City, Metro Manila, Philippines

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