JOB RESPONSIBILITIES :
- Assist customers with online orders, returns, and exchanges
- Handle product inquiries and shipping concerns
- Process refunds, replacements, and order cancellations
- Track and update delivery status
- Resolve customer complaints and escalate when needed
- Provide accurate product and policy information
- Ensure customer satisfaction and quality service
- Meet performance targets and compliance standards
Other Openings :
1. CSR - Financial Account - Davao City
Why Join Metacom?
PHP15000 - PHP 16000HMOPaid TrainingsGovernment Mandated Benefits13th Month Pay-QUALIFICATIONS :
College Graduate with 1 TO 3months BPO experience1st Year College Undergraduate with 1 year BPO experienceProven experience in account management, sales or pitching, preferably in an e-commerce or retail environment.Strong communication and interpersonal skills.Problem-solving mindset with a focus on results.Self-motivated and able to work independently.Strong organizational skills and attention to detail.Ability to manage multiple projects simultaneouslyApply Now!
Don’t miss your chance to build a stable and fulfilling BPO career!