Job Description
This is a remote position.
SUMMARY
We're looking for a key player to join our team, focusing on our core data center and cloud platforms for clients in the fast-paced financial services industry. This is a true engineering role, not a simple administration position. You will be challenged to solve complex problems and design robust, scalable solutions. As a senior member of the team, you will elevate our technical capabilities and directly contribute to the stability and performance of the infrastructure that powers our clients' operations.
JOB RESPONSIBILITIES
- Architect & Implement : Lead the design, implementation, and support of new technology projects, from initial scoping and client onboarding to final delivery.
- Manage Core Platforms : Take ownership of our multi-tenant infrastructure, including VMware, Proxmox, and cloud environments in Azure.
- Optimize & Maintain : Proactively monitor our systems with CheckMK, manage storage on Pure Storage and HPE, and ensure the health of our Citrix delivery platforms as well as other Key technologies
- Troubleshoot & Resolve : Act as a final escalation point for complex technical issues, performing deep-dive root cause analysis and collaborating with support teams to ensure timely resolution.
- Collaborate & Innovate : Work closely with a team of skilled engineers to share knowledge, improve processes, and evaluate emerging technologies.
- Provide Critical Support : Participate in a rotating on-call schedule to provide after-hours support for critical infrastructure.
QUALIFICATIONS
Virtualization : RedHat Openshift, VMware ESXi / vCenter, Proxmox VECloud : Microsoft Azure (IaaS / PaaS)Application & Desktop Delivery : Citrix Virtual Apps and Desktops, Citrix NetScaler (ADC)Storage : Pure Storage, HPEOperating Systems : Windows Server, LinuxMonitoring : CheckMK or similar enterprise monitoring toolsExperience : A minimum of 8 years in a system engineering role, with a strong preference for experience in a Managed Services Provider (MSP) environment.Problem-Solver : You are a logical thinker with a talent for identifying the root cause of an issue and implementing effective, long-term solutions.Ownership : You are a self-starter who can work independently but also knows when to engage the team to mitigate risk and achieve project goals.Resilience : You perform well under pressure and can manage priorities effectively, even with short deadlines.Certifications : Industry certifications like Azure Solutions Architect Expert, MCSE, VCP, or CCP are highly desirable.Availability : You must be able to work Eastern Time (EST) business hours and be available for occasional night / weekend work as part of the on-call rotation.JOB REQUIREMENTS
Should be willing to accept a long-term work-from-home arrangement.Should be amenable to a permanent night shift schedule.Requirements
Architecture, implementation, and troubleshooting Virtualization Platforms (VMware, Proxmox) Cloud Infrastructure (Microsoft Azure) Citrix Technologies (Virtual Apps, NetScaler) MSP experience