Medical Records Intake Specialist | RemoteOpsArmy • Manila, Metro Manila, Philippines

Medical Records Intake Specialist | Remote

OpsArmy • Manila, Metro Manila, Philippines

1 day ago

Job type

Quick Apply

Job description

Job Description : Medical Records Intake Specialist

Position Type : Full-Time

Location : Remote

Apply here : https : / / operationsarmy.com / application

About the Role

OpsArmy is hiring a Medical Records Intake Specialist to manage the first and most critical step in the medical records retrieval workflow. You will be responsible for reviewing incoming requests, identifying all relevant healthcare providers, validating authorization forms, and preparing complete documentation packets for downstream processing.

This role is ideal for someone with experience in medical records retrieval, law firm support, healthcare documentation, or insurance claims processing. Extreme attention to detail is essential, as the accuracy of your work directly impacts retrieval speed, legal compliance, and case outcomes.

Key Responsibilities

Provider Identification & Research

Identify all healthcare providers associated with a client's treatment history.
Locate billing providers and related entities through research tools, prior cases, or direct provider calls.
Enter all confirmed providers into the internal admin system with complete accuracy.

Document Review & Preparation

Review incoming Release of Information (ROI) forms for errors or missing details.

Correct or recreate base authorization forms as needed before packet assembly.

Prepare complete request packets, including cover letters, affidavits, and any required supporting documents.

Perform quality checks to ensure packets follow provider-specific and legal requirements.

Workflow Assignment

Assign prepared requests to the appropriate records retrieval specialists.

Balance workloads using utilization metrics to ensure timely processing.

Special Cases & Escalation

Identify provider-specific requirements such as custom authorization forms or notarizations.

Escalate irregular cases to the Client Success Manager (CSM).

Communicate with law firm case managers when information is missing, unclear, or conflicting.

What You Bring

Prior experience requesting medical records for law firms, healthcare providers, insurance companies, or retrieval companies.

Strong accuracy and attention to detail even small errors can cause significant retrieval delays.

Excellent English communication skills, both written and spoken.

Proficiency with PDF tools such as Adobe Acrobat (editing, combining, and form preparation).

Highly organized, thorough, and able to manage time effectively.

Apply Now

https : / / operationsarmy.com / application

Create a job alert for this search

Medical Specialist • Manila, Metro Manila, Philippines

Related jobs

MEDICAL CODERS (HCC, IP, OP, RA) With SOB!!

HRTX • Quezon City, Metro Manila, Philippines

Review and analyze medical records to assign accurate codes (ICD-10-CM, CPT, HCPCS) based on documentation.Ensure coding quality and accuracy in accordance with official coding guidelines, payer po...Show more

Last updated: 30+ days ago • Promoted

Inpatient & Outpatient Medical Coders (BSN) - Work from home

HRTX • Metro Manila, Philippines

With recent medical coding experience in a clinical, BPO, or CPO setting.At least 6 months of direct experience in Inpatient Medical Coding or Outpatient Medical Coding in a BPO environment.Must ho...Show more

Last updated: 30+ days ago • Promoted

Medical Coder (Inpatient and Outpatient Coders) -WFH

HRTX • Taguig, Metro Manila, Philippines

Minimum of 1 year of experience coding inpatient / outpatient medical records in a BPO setting.Must hold a coding certification from AHIMA or AAPC (such as CPC, CIC, or CCS and COC).High school diplo...Show more

Last updated: 30+ days ago • Promoted

MEDICAL CODERS WITH SOB (HCC, IP, OP, RA)

HRTX • Taguig, Metro Manila, Philippines

Last updated: 30+ days ago • Promoted

Inpatient Medical Coding Trainer

HRTX • Quezon City, Metro Manila, Philippines

License / Certifications : Currently holds and maintain at least 1 role-related certification (CCS or CIC for Inpatient roles, CPC, COC, CCS, CCS-P for outpatient roles). Extensive experience in IP Cod...Show more

Last updated: 30+ days ago • Promoted

Inpatient Medical Coder (CCS, CIC) RN License required | TWFH

HRTX • Taguig, Metro Manila, Philippines

At least 1 year of experience in IP Medical Coding.Must have an active CIC, CCS certification.Review inpatient medical records and assigned accurate ICD-10-CM and PCS codes for diagnoses.Assign and...Show more

Last updated: 30+ days ago • Promoted

Medical Coder (Inpatient and Outpatient Coders) - WFH

HRTX • Taguig, Metro Manila, Philippines

Last updated: 30+ days ago • Promoted

Inpatient Medical Coder - Up to 100k SOB & Work from home

HRTX • Taguig, Metro Manila, Philippines

With recent medical coding experience in a clinical, BPO, or CPO setting.At least 6 months of direct experience in Inpatient Medical Coding in a BPO environment. Must hold an active coding certifica...Show more

Last updated: 30+ days ago • Promoted

Inpatient Medical Coder (CCS, CIC) RN License required |TWFH

HRTX • Taguig, Metro Manila, Philippines

Last updated: 30+ days ago • Promoted

Remote - Inpatient Medical Coder

HRTX • Quezon City, Metro Manila, Philippines

Must have 2 years experience in medical coding.In-depth knowledge of ICD-10-CM, CPT, and HCPCS coding systems.Familiarity with healthcare regulations and compliance standards.Review and analyze med...Show more

Last updated: 30+ days ago • Promoted

Inpatient Medical Coder (CCS / CIC Certified) (Remote)

HRTX • Metro Manila, Philippines

At least 2 years of experience in IP Medical Coding.Must be a College Graduate of any med-allied course.Must have an active CIC, CCS certification. Review inpatient medical records and assigned accu...Show more

Last updated: 30+ days ago • Promoted

Medical Records Processing Specialist | Remote

OpsArmy • Manila, Metro Manila, Philippines

Quick Apply

Job Description : Medical Records Processing Specialist.Medical Records Processing Specialist.You will handle detailed document review, verify authorization requirements, and ensure each request is ...Show more

Last updated: 1 day ago

Inpatient Medical Coders

HRTX • Taguig, Metro Manila, Philippines

We are seeking a dedicated and detail-oriented.Health Information Management team.The ideal candidate will have a strong background in inpatient coding, a solid understanding of medical terminology...Show more

Last updated: 30+ days ago • Promoted

HCC / Risk Adjustment Coder

HRTX • Quezon City, Metro Manila, Philippines

We're Hiring : HHC / Risk Adjustment Coder (Remote).Are you a certified coder with experience in Home Health Care (HHC) or Risk Adjustment coding? Join our growing team and play a vital role in impr...Show more

Last updated: 30+ days ago • Promoted

Medical Records Specialist (w / ICD 10 certification)

Dempsey Resource Management Inc. • Makati, National Capital Region, Philippines

Must be a college graduate of any course.Preferably with one (1) year relevant experience with the job.With ICD-10 Coding Certification. Computer literate with proficiency in MS Office, using MS Wor...Show more

Last updated: 13 days ago • Promoted

Inpatient Medical Coder (CCS / CIC Certified)(Remote)

HRTX • Metro Manila, Philippines

Last updated: 30+ days ago • Promoted

Inpatient Medical Coder

HRTX • Quezon City, Metro Manila, Philippines

Were Hiring : Inpatient Medical Coder (WFH | Dayshift).Join a growing and dynamic healthcare team as an.If you're a certified coder with experience in hospital inpatient coding, we want to hear from...Show more

Last updated: 30+ days ago • Promoted

IP Medical Coder - WFH

HRTX • Taguig, Metro Manila, Philippines

The Inpatient Medical Coder is responsible for reviewing, analyzing, and assigning accurate ICD-10-CM / PCS diagnosis and procedure codes to inpatient medical records. This role ensures coding complia...Show more

Last updated: 30+ days ago • Promoted