Responsibilities :
- Consult with internal stakeholders and subject matter experts to analyze learning needs, define learning outcomes, and align on instructional strategy.
- Design and develop instructional content and performance support materials, including eLearning, Virtual Instructor-Led Training / Instructor-Led Training (VILT / ILT) materials, microlearning, toolkits, job aids, infographics, and videos.
- Deliver live virtual and in-person learning sessions using platforms such as Zoom, Microsoft Teams, and other learning technologies.
- Ensure high-quality learner engagement and satisfaction by employing best practices in adult learning theory, instructional design, and facilitation.
- Conduct pre-, mid-, and post-session communications and learning reinforcements for virtual and instructor-led sessions.
- Evaluate learning effectiveness using performance metrics, feedback mechanisms, and post-training assessments to refine future design and delivery.
- Maintain project plans for content creation and learning initiatives, ensuring alignment to timelines, budgets, and stakeholder expectations.
- Serve as a subject matter expert (SME) and learner advocate, guiding learners toward available tools, platforms, and continued learning opportunities.
- Partner with global design and delivery teams to ensure consistent learner experiences across geographies and functions.
- Stay up to date on emerging technologies and learning trends to continuously improve design and delivery methods.
Qualifications :
Experience using Articulate StorylineBachelors degree in Communication, Education, Human Resources, Organizational Communication, Organizational Leadership, or Organizational PsychologyMinimum 3 – 5 years experience in learning, education, human resources or related field.3+5 or more years experience with virtual classroom environments & software, eLearning and virtual technology in a global shared service environment (e.g., presenting & sharing data and applications, whiteboards, audio & video support, breakout sessions, recording, etc.)Taguig City
Onsite M-F
Nightshift
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