BPO HR Manager - Ortigas

About the job : HR Manager (Ortigas) | Onsite

Work Setup : 100% Onsite

Schedule : shift

Location : Ortigas

Responsibilities :

Develop and execute HR strategies that support local operations while aligning with the global HR framework.

Lead end-to-end recruitment efforts in the Philippines, including talent sourcing, interviews, hiring, and onboarding.

Drive employee engagement initiatives and create a positive work culture across distributed or remote teams.

Oversee performance appraisal cycles and ensure timely feedback and development planning.

Ensure compliance with Philippine labor laws, statutory regulations, and company policies.

Handle employee relations matters with empathy and professionalism, addressing concerns, grievances, and disciplinary actions as required.

Administer compensation and benefits programs in line with market benchmarks and internal parity.

Identify training needs and implement learning and development initiatives for employee growth and retention.

Maintain accurate employee records and HR metrics for reporting and analytics.

Act as the local HR point of contact for leadership and employees, providing strategic guidance and day-to-day support.

Qualifications and Requirements :

Proven experience (5+ years) as an HR Manager or Senior HR Executive, preferably supporting operations in the Philippines.

Strong knowledge of Philippine labor laws, government compliance, and HR best practices.

Hands-on experience with HR software, payroll systems, and digital HR tools.

Excellent communication, negotiation, and interpersonal skills.

Demonstrated ability to lead HR initiatives in a fast-paced, growth-oriented environment.

Degree in Human Resources, Business Administration, or a related field.

Must be flexible to work in night shifts with the team

Must be willing to work from the office.

Non-negotiables :

At least 3 years' experience as HR Manager in a BPO setup

Must have experience with end-to-end talent acquisition for both volume and support leadership for BPO roles

Campion in ER, EE, and Comp & Ben