Client Profile : This company is a global ownership base and have over 800 customers. They offer consulting services, digital, IT solutions, and other services.
Position : Customer Service Representative (With / without experience)
Company Industry : BPO & IT Company
Work Location : Taguig
Work Schedule : Shifting Schedule
Salary : Negotiable
Work Set-up : Work Onsite
Job Description :
Open for bachelor's degree holder
With 1 + years of Experience in Customer Service Representative is an advantage.
Amendable to work immediately.
Amendable to work onsite.
Job Responsibilities
Responsible for providing customer service support according to the scope of work and service level requirements.
Update account details to keep client records up to date.
Responsible to handle customers complaints and provide solutions.
Respond and handles all customer questions and inquiries.
Provide guidance and support to ensure the highest levels of Customer Service.
Recruitment Process : (FACE-TO-FACE / ONLINE)
HR Interview
Second Interview
Final Interview
Job Offer
Customer Service Representative • Taguig, National Capital Region, PH