Team Lead - Retail (Cebu City)

Position Title : Team Lead - Retail (Cebu) | Onsite

Account Type : Retail

Start Date : October 30, 2025

Support Type : Voice

Work Setup : Fully Onsite in Cebu

Shift & Rest Days : 24 / 7 schedule

Educational Qualification : Undergraduate or college graduate

Work Experience :

Minimum of 2+ years of experience as a Team Lead in any line of business, preferably in the retail sector

Key Responsibilities :

Team Management : Supervise team members, track performance, and ensure tasks are completed efficiently and effectively.

Communication : Maintain clear and open communication within the team and with other stakeholders, including updates on progress, expectations, and policy changes.

Task Delegation & Coordination : Assign tasks according to individual strengths and workloads, coordinate activities, and set deadlines.

Coaching & Development : Offer guidance, feedback, and training to help team members enhance their skills and reach their full potential.

Conflict Resolution : Address and resolve conflicts within the team to foster a positive and productive work environment.