This position manages customer interface within a specified geography, product line, or market segment through the development and strengthening of personal relationships with customers, potential customers and sales team toachieve established sales goals and to ensure profitable and sustainable business growth, in accordance with the organization's objectives.
Sales Management
- Executes sales plans for assigned territory, product line, or market segment including recom- mended accounts, product sales volumes, pricing, visit planning, account potential analysis, and sales budgeting.
- Coordinates pricing strategy in close cooperation with Dir. Sales, OSM Product Managementt and OM Business Development.
- Provides, through written reports, an ongoing position at each account or potential account in the sales territory and actions planned.
- Conducts and coordinate suitable market analysis to support the objectives of the company and principal.
- Ensures effective communication and prepare reports on new business projects / opportuni- ties of assigned market segment on regular and ad-hoc basis among Sales Managers, Dir. Sales, Key Account Managers.
- Identifies and develops new markets through new applications in line with the Sales & Mar- keting strategy.
- Manages all aspects of the account interface including complaint management.
- Responsible for the leads pipeline in the respective territory.
- Creates and follows up the opportunity pipeline in the respective territory.
- Provides information such that company may provide new products and information for the future.
- Provides market information as required.
- Ensures accuracy on inventory management based on forecast shared with Supply Chain Manager.
Communication
Develops and maintains strong customer relationships, including key account customers (which are reported to the Key Account Manager).Visits customers and potential customers regularly, to develop strong relationships.Conducts and concludes negotiations with customers as directed.Provides for technical customer assistance as required.Works with othersPrincipal Management
Assists in Principal - Customer calls in coordination with Sales ManagerTakes charge during principal visit by planning the itineraries in advance and prepare cus-tomer's background reportDefines the support needed for assigned customers to generate salesAttends technical training and trade shows as neededReports and Documentation
Prepares Daily Call reports, Supplier itinerary, Customer Background and Visit reports in SalesForcePrepares weekly & periodical highlights / lowlightsPrepares monthly rolling forecasts, sales, development / status reports and annual Sales Plan for the assigned customers and productsPrepares quote entry in SalesForcePrepares Project development report per principal as neededMarket & Account Development
Conducts technical & Product Training within Sales Function for product portfolio of as- signed PrincipalsGathers information on competitor's activities, customer's outlook, plansPrepares Market and Product Development Plans for assigned PrincipalsPrepares Product related presentations for product portfolio of assigned PrincipalsConducts market survey for the assigned customersCompletes market survey for product portfolio of assigned Principals in coordination with other Sales team members and Sales ManagerDevelops market development programs; mainly on new products from existing Princi-pals, and customers within the assigned territory and agreed timelineDevelops new customers for existing and new products.Gathers information on competitor's activities, customer's business outlook and market trends and communicates to the Sales Manager.Uses such information to recommend / align strategy in growing the business and increase market share for the portfolio of assigned Principals.Able to have a strategic discussion and align with Customer's longer-term goals / growth aspirationsCredit Management
Monitors timely collection of ACR and CWTEnsures timely collection of accounts receivables in coordination with Finance and CSRRecommends credit limit and payment terms for customers after careful assessment of cus- tomer' business conditionRecommends credit limit and payment terms for customers after careful assessment of cus- tomer's business conditionEnsures timely collection of accounts receivables, minimizing risks for the companyRepresents the company in good stead reflecting observance and practice of Omya's corporate valuesPerforms other tasks and duties related to sales and account management as may be assigned from time to time.Job Requirements
Education
Bachelor's Degree in Chemistry, Chemical Engineering, Food Technology , Pharmacy or any science related courses with solid knowledge in the respective segmentExperience
Minimum 5 years of sales or relevant working experience based on accounts to be handled / Knowledge and skillsMust be adept at negotiation and customer service.Creative and critical thinking skills.Proven initiative in identifying and progressing new business op- portunities.Good presentation skills.Thorough understanding of the industry.Self-motivated, independent and result oriented.Possess a valid driving license.Other requirements
Excellent command of both oral and written local language and English are required.Good command of both oral and written additional language is beneficial.Must be willing and able to travel and work a flexible schedule to include evenings and overnight accommodation.