Talent.com
Partner Manager (CORE)

Partner Manager (CORE)

CrewBloomBatangas City, Batangas, Philippines
17 days ago
Job description

Our existing Client Success Department is transitioning to Account Managers to align with our internal growth goals and strategy changes. Today, the team ensures our client's satisfaction, retention, and growth primarily reactively. This means they need to be more proactive in their communications and strategies.

This department acts as the primary point of contact between CrewBloom, and its clients, working to understand their needs, resolve escalations, and maximize the value they receive from our services. The vision is for them to become growth consultants aware of the hiring needs of every department at the company with connections with every hiring decision maker.

Job Responsibilities

Redefining Client Relationship Management

  • Develop and nurture relationships with key clients to understand their business goals, hiring needs, challenges, and objectives.
  • Empower the CSMS to

Identify new opportunities for growth and performance improvement

  • Understand the needs and challenges of MedTech / DenTech Companies and Practices
  • Understand the tech stack and tools required by Medical and Dental Companies / practices
  • Act as a talent or hiring advisor for our active clients
  • Better utilize LinkedIn and social media
  • Product Knowledge and Consultation

  • Acquire a deep understanding of our product and services to provide expert guidance to our team.
  • Proactively identify opportunities for clients to optimize and expand their usage of our solutions.
  • Onboarding and Training

  • Lead the onboarding process for new clients, ensuring a smooth transition and comprehensive understanding of our products.
  • Provide training sessions to clients on features, best practices, and updates to maximize their utilization and satisfaction.
  • Client Retention and Expansion

  • Enhance client satisfaction and retention through targeted strategies.
  • Enhance client growth by 2x
  • Engage clients for referrals and social testimonies
  • Collaborate with sales to identify upsell and cross-sell opportunities.
  • Drive client growth by expanding service scope and aligning with clients' long-term goals.
  • Track growth metrics and provide insights to senior management.
  • Feedback Collection and Analysis

  • Gather client feedback through surveys, meetings, and other channels to understand their experiences and sentiments.
  • Analyze feedback to identify trends, areas for improvement, and opportunities to enhance our products and services.
  • Communication and Collaboration

  • Collaborate with internal teams, including sales, product development, and support, to ensure a cohesive and positive client experience.
  • Communicate product updates, new features, and relevant information to clients clearly and timely.
  • Bachelor's degree in business, marketing, or a related field.
  • Proven experience in a client-facing role, preferably as a Client Success Manager, or in a similar position preferably in an outsourcing or staffing environment.
  • Strong communication and interpersonal skills, with the ability to build and maintain strong client relationships.
  • Ability to thrive in a fast-paced environment and manage multiple priorities.
  • Strategic thinker with a proactive approach to identifying opportunities and solving challenges.
  • Ability to manage multiple clients and projects simultaneously.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Minimum Technical and Work Environment Requirements

  • Internet Connection :
  • Primary internet connection with a minimum speed of 15 Mbps .

  • Backup internet connection with at least 10 Mbps .
  • Backup connection must be capable of supporting work during a power outage.
  • Primary Device :
  • Desktop or laptop equipped with at least :

    Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.

  • A minimum of 8 GB RAM .
  • Backup Device :
  • Must meet or exceed the performance of an Intel Core i3 processor.

  • Must be functional during power interruptions.
  • Peripherals and Workspace :
  • A functioning webcam .

  • A noise-canceling USB headset .
  • A quiet, dedicated home office space .
  • A smartphone for communication and verification purposes.
  • Join Our Dynamic Team : Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

    Embrace the Opportunities : Seize daily chances to learn, innovate, and excel. Make a real impact in your field.

    Limitless Career Growth : Unlock a world of possibilities and resources to propel your career forward.

    Fast-Paced Thrills : Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.

    Flexibility, Your Way : Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.

    Work-Life Balance at Its Best : Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

    #J-18808-Ljbffr

    Create a job alert for this search

    Manager • Batangas City, Batangas, Philippines

    Related jobs
    • Promoted
    General Manager (Stationed in SEA Region)

    General Manager (Stationed in SEA Region)

    LAWSGROUPBatangas City, Batangas, Philippines
    General Manager (Stationed in SEA Region).Develop and oversee budgets, plans and programs to ensure the optimum utilization of available equipment, space, facility and human resources necessary to ...Show moreLast updated: 14 days ago
    • Promoted
    Partner Sales Director - IHV Alliances

    Partner Sales Director - IHV Alliances

    CanonicalBatangas City, Batangas, Philippines
    Partner Sales Director - IHV Alliances.Be among the first 25 applicants.Partner Sales Director - IHV Alliances.Canonical is a leading provider of open source software and operating systems to the g...Show moreLast updated: 30+ days ago
    • Promoted
    Introducing Brokers (IB Partners) - Philippines

    Introducing Brokers (IB Partners) - Philippines

    Newton Global Commercial Business LtdLipa, Batangas, Philippines
    Introducing Brokers (IB Partners) - Philippines.Join to apply for the Introducing Brokers (IB Partners) - Philippines role at Newton Global Commercial Business Ltd. Lead Generation | Trade Finance |...Show moreLast updated: 16 days ago
    • Promoted
    Head - Business Development

    Head - Business Development

    International Rice Research Institute, Calabarzon, Philippines, Calabarzon, Philippines
    The International Rice Research Institute (IRRI) is dedicated to reducing poverty and hunger through rice science; improving the health and welfare of rice farmers and consumers; and protecting the...Show moreLast updated: 1 day ago
    • Promoted
    Branch Manager - Sales

    Branch Manager - Sales

    RCBCLipa, Batangas, Philippines
    Plan and implement the sales strategies, ensure the attainment of goals, and secure long-term sustainability of the Business Center. Monitor market conditions and developments in the trading area an...Show moreLast updated: 30+ days ago
    • Promoted
    Zoho Manager for Jewelry Company

    Zoho Manager for Jewelry Company

    Remote VATanauan, Batangas, Philippines
    We are looking for an experienced.The ideal candidate will also be responsible for managing and optimizing the system post-migration. Migrate company data and processes to.Ensure seamless integratio...Show moreLast updated: 30+ days ago
    • Promoted
    Partnership & Marketing Director

    Partnership & Marketing Director

    Tutor Me LA LLCTanauan, Batangas, Philippines
    We are seeking a School Partnership Director in charge of generating strategic business relationships and expanding existing business partnerships. The position will work with US public and non-publ...Show moreLast updated: 30+ days ago
    • Promoted
    Programme Director - Global S / 4HANA Transformation

    Programme Director - Global S / 4HANA Transformation

    Our ClientBatangas City, Batangas, Philippines
    Programme Director - Global S / 4HANA Transformation.Location : Spain (with international travel).We are partnering with a leading global life sciences company as they embark on a multi-year transform...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Partner - 44549706627

    Operations Partner - 44549706627

    SomewhereLipa, Batangas, Philippines
    Location : Somewhere Manila, National Capital Region, Philippines.Work Hours : Client hours required 6pm-10 : 30pm Manila time, remaining 4-5 hours scheduled at candidate’s discretion to complete an 8-...Show moreLast updated: 17 days ago
    • Promoted
    Talent Acquisition Sourcing Partner (Contract)

    Talent Acquisition Sourcing Partner (Contract)

    NerdWalletBatangas City, Batangas, Philippines
    Talent Acquisition Sourcing Partner (Contract).Talent Acquisition Sourcing Partner (Contract).NerdWallet’s mission is to provide clarity for all of life’s financial decisions.The Talent Acquisition...Show moreLast updated: 4 days ago
    • Promoted
    Business Development Manager - Northwest GMA

    Business Development Manager - Northwest GMA

    Michael PageBatangas City, Batangas, Philippines
    Lead growth with a top-tier healthcare brand in PH.Our client is a leading player in the healthcare industry, known for its innovative products, customer-centric approach, and strong market presenc...Show moreLast updated: 30+ days ago
    • Promoted
    Talent Acquisition Sourcing Partner (Contract)

    Talent Acquisition Sourcing Partner (Contract)

    NerdWallet, IncTanauan, Batangas, Philippines
    NerdWallet’s mission is to provide clarity for all of life’s financial decisions.The Talent Acquisition Sourcing Partner will be responsible for identifying and assessing passive candidates for cur...Show moreLast updated: 4 days ago
    • Promoted
    Platform Sales - Sr Associate Partner

    Platform Sales - Sr Associate Partner

    FICOLipa, Batangas, Philippines
    Platform Sales-Sr Partner page is loaded.Apply locations Work from Home, Philippines time type Full time posted on Posted Yesterday job requisition id 30805. Join our world-class team today and fulf...Show moreLast updated: 30+ days ago
    • Promoted
    KAM - Sr Partner

    KAM - Sr Partner

    FICOBatangas City, Batangas, Philippines
    KAM - Sr Partner page is loaded## KAM - Sr Partnerlocations : Work from Home, Philippinestime type : Full timeposted on : Posted Todayjob requisition id : 31138 • •FICO (NYSE : FICO) • • is a leadin...Show moreLast updated: 30+ days ago
    • Promoted
    Talent Acquisition Partner

    Talent Acquisition Partner

    Join TalentLipa, Batangas, Philippines
    Direct message the job poster from Join Talent.Looking for a Talent Partner to join a global industrial technology leader company based in the Middle East. We are looking for a Talent Partner to wor...Show moreLast updated: 26 days ago
    • Promoted
    Talent Acquisition Partner

    Talent Acquisition Partner

    CygnifyLipa, Batangas, Philippines
    Cygnify is a dynamic and innovative talent solutions provider specializing in Talent Acquisition as a Service (TAaaS) for technology start-ups across the region. We are committed to helping our clie...Show moreLast updated: 8 days ago
    • Promoted
    Partner Solutions Architect

    Partner Solutions Architect

    StripeSan Pablo, Laguna, Philippines
    Stripe is a financial infrastructure platform for businesses.Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their reve...Show moreLast updated: 30+ days ago
    • Promoted
    Business Development Partner HR Recruiting (Microsoft Focus | Remote | DACH)

    Business Development Partner HR Recruiting (Microsoft Focus | Remote | DACH)

    M365ConnectBatangas City, Batangas, Philippines
    Business Development Partner HR Recruiting (Microsoft Focus | Remote | DACH).Job Openings Business Development Partner HR Recruiting (Microsoft Focus | Remote | DACH). About the job Business Develop...Show moreLast updated: 30+ days ago