Customer Service Agent (With Php30,000 Signing bonus)

This company helps various organizations enhance their performance by providing strategic solutions and services in technology, operations, and strategy. With over 38 years of service in the Philippines, they continue to be a trusted partner in business transformation.

Position : Customer Service Agent (With Php30,000 Signing bonus)

Industry : BPO Company

Location : Cubao City

Postal Code : 1100

Salary Range : ₱15,000 – ₱30,000

Work Schedule : Shifting Schedule

Work Setup : Onsite

Job Requirements :

Open to High School Graduates and College Undergraduates

At least 6 months of experience in Customer Service

Willing to work onsite in Taguig

Amenable to attend a face-to-face interview

Can start as soon as possible

Job Responsibilities :

Assist customers with inquiries about products, services, and company offerings in a courteous and professional manner.

Manage and resolve customer concerns by providing timely, effective, and customer-focused solutions.

Ensure a high level of customer satisfaction through clear communication, empathy, and proactive support.

Maintain accurate and updated customer records, process transactions, and organize relevant documentation.

Perform other customer service–related duties as may be assigned by the immediate superior.

BENEFITS :

Health Insurance (HMO)

Life Insurance

Maternity Leave

Paternity Leave

Loyalty Gift

Christmas Gift

Night Differential (if applicable)

Allowances

Company-sponsored training, upskilling, and certification programs

Flexible working arrangements

Healthy and encouraging work environment

Recruitment Process (Face-to-Face) :

HR Interview

Second Interview

Final Interview

Job Offer