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Sr Software Engineer (Ivanti UWM Engineer) - I & II

Cobden & Carter InternationalMetro Manila, Philippines

5 days ago

Job type

Quick Apply

Job description

Responsibilities :

Provide technical support for Ivanti UWM solutions, ensuring optimal performance and user satisfaction.
Troubleshoot and resolve issues related to user workspace management, including profile management, application control, and policy enforcement.
Collaborate with cross-functional teams to implement and maintain secure and efficient UWM solutions.
Conduct regular system audits and performance assessments to identify and address potential vulnerabilities.
Assist in the deployment and configuration of Ivanti UWM software and related components.
Develop and maintain comprehensive documentation for system configurations, procedures, and troubleshooting guides.
Stay current with industry best practices and emerging technologies to continuously improve support processes.
Provide training and guidance to end-users and internal teams on UWM functionalities and best practices.
Participate in On-Call support rotations to ensure 24 / 7 availability for critical issues.

Requirements :

Bachelors degree in computer science, Information Technology, or a related field.

3+ years of experience in technical support or engineering roles, preferably with Ivanti UWM or similar user workspace management solutions.

Strong knowledge of Ivanti UWM products and user workspace management technologies.

Experience with enterprise-level IT infrastructure and security protocols.

Proficiency in troubleshooting and resolving complex technical issues.

Excellent communication and interpersonal skills, with the ability to work effectively with clients and team members.

Preferred Qualifications :

Relevant certifications (e.g., ITIL, Ivanti Certified Professional) are a plus.

Familiarity with cloud platforms (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).

Work Setup : Shift : Night shift

Setup : Hybrid

Location : Metro Manila

By Applying, you give consent to collect, store, and / or process personal and / or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and / or to its clients.

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Software Engineer • Metro Manila, Philippines