Manager, Communications

Get to Know the Team

The Communications team at Grab is dedicated to sharing Grabs story with the world. Whether engaging with media online influencers industry commentators or the broader community our team represents the voice of Grab shaping the brands narrative and building its reputation.

Get to Know the Role

The Communications team shapes how the world understands Grab. We engage media creators industry voices and the wider community to build trust protect reputation and amplify Grabs impact.

In this role you will lead proactive social-first communications in the Philippines. That means designing stories to win in the platforms where people actually form opinions today : short-form video creator ecosystems community pages group chats and online-first newsrooms. You will drive campaigns that reinforce Grabs position as the countrys leading everyday super app while making the brand feel human culturally relevant and credible.

The Critical Tasks You Will Perform

• Develop and execute social-first communications programmes aligned with business priorities with clear narrative audience and distribution plans
• Proactively identify story angles that travel in social : human stories partner wins explainers receipts and relevant cultural hooks
• Build and manage an advocacy ecosystem (media creators community admins issue experts) that can amplify Grab narratives responsibly
• Create and / or direct production of multi-format content : short clips talking-head interviews quote tiles explainers FAQs threads statement assets and spokesperson-ready soundbites
• Partner closely with Marketing and Social teams to ensure PR content is platform-native on-brand and optimized for reach watch-time and shareability
• Anticipate manage and respond to issues with a digital-first crisis approach (speed accuracy proof and clear message architecture)
• Advise and prepare leaders for social-first visibility : message discipline camera readiness and consistent POV
• Manage agency partners to deliver fast-turn high-quality outputs (content earned placements creator coordination) within budget

Track performance beyond volume : share-of-voice sentiment narrative penetration engagement quality and forwardability using insights to iterate quickly

Qualifications :

What Essential Skills You Will Need

Experience in a regional and / or integrated marketing set-up is an advantage.

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer :

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work : No

Employment Type : Full-time

Key Skills

Internal Control,Accounting And Auditing,Accounts Handling,General Services,Elevator,Brand

Experience : years

Vacancy : 1