Office-Based Sales Staff

Position Overview :

The Office-Based Sales Staff is responsible for handling customer inquiries, processing orders, promoting products / services, and providing excellent support to clients through office-based operations (calls, emails, or walk-ins). This role requires good communication skills, sales ability, and customer service focus.

Key Responsibilities :

• Handle incoming calls, emails, and walk-in inquiries from customers
• Promote and explain products / services to clients clearly and persuasively
• Prepare quotations, process orders, and assist in documentation
• Maintain accurate sales records and reports
• Coordinate with internal departments (logistics, accounting, customer service) to ensure smooth transactions
• Assist in achieving monthly and quarterly sales targets
• Provide after-sales support and maintain customer relationships

Qualifications :