Client Profile : A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years.
Position : Customer Support Staff – Logistics Operations
Industry : Japanese Shipping and Cargo Firm
Location : Laguna Technopark Biñan, Laguna
Salary : Php18,000 – Php25,000
Schedule : Monday – Friday (8 : 00am – 5 : 00pm)
Work Set up : Work on site
Benefits :
Government mandated Benefits
13th month pay
Sick Leave Credits
Vacation Leave Credits
Free Parking
Company Events
Job Requirements :
Bachelor’s Degree Holder
At least 1 year of customer service experience within warehouse or logistics operations.
experience working in a customer-focused distribution environment
Willing to work fully on-site
Available to start work immediately
Job Responsibilities :
Answer customer inquiries and process orders via phone and email
Provide updates on inventory, shipment status, and delivery schedules
Coordinate with warehouse and transport teams for timely order dispatch
Prepare and maintain shipping documents, invoices, and system records
Follow up on orders and assist in resolving delivery or customer issues
Recruitment Process : Face to Face (ONE DAY HIRING PROCESS)
Initial interview
Final interview
JOB OFFER
Customer Support Staff Logistics Operations • Biñan Laguna, Laguna, PH
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