We are looking for a driven and highly organized Project Manager . This roles responsibility is to ensure efficient and effective service delivery of project initiatives to internal clients by providing direction / guidance to stakeholders and project team members to drive high performance. This position will collaborate with PMO leaders Project Managers and Business Analysts as well as GBS internal stakeholders in project management
Responsibilities :
- Effectively partner with the Project Sponsor / Owner to formulate tactical and strategic plans to meet and exceed Service Level Agreements with the business unit.
- Effectively manage daily operations of the team assigned by coordinating efforts with peers onsite and offsite.
- Effectively works with the Scrum Master and Product Owner to manage daily operations
- Provide support / feedback to the Product Owner with regards to execution of sprint deliverables.
- Provides direction instructions and guidance to team members to continuously improve both individual and team performance. Ensure all team members are engaged and are effective contributors toward the team success.
- Drive operational efficiencies and cultivate innovative mindset among team members.
- Develop the staff capability through regular reviews and recognizing performance.
- Encourages the team to stretch their capabilities.
- Discuss feedback on a real-time daily weekly and monthly basis with the team. Applies best practices in coaching for quality daily.
- Responsible for Governance Reports and Continual Service Improvement.
- Ensure compliance to work process standards and guidelines.
- Take on complex new tasks; establish document and then transfer / train other team members to support as required
- Work closely with the training departments to support ongoing training initiatives for the team
- Responds to planned and ad hoc requests from other areas of GBS and Segments as needed
- Supports ad hoc initiatives as needed
- Other Duties and Responsibilities assigned by the immediate manager
Accountabilities (Individual / Shared) :
Individual Accountabilities :
Project management of assigned initiativesTimely reporting to project owners / stakeholders and managementIdentify and mitigate key risks and report to stakeholdersManage tasks and issues throughout project lifecycleQualifications :
5 years of project management experience in a large sized organization including people managementPreferably with experience in process improvement and automationsAble to function as an overall in-charge for the planning managing and execution of large-scale project.Proven leadership & people / talent management capabilities.Excellent escalation handling coaching planning organizing and performance management skills.Highly organized and able to keep track of multiple competing priorities with varying deadlines with an ability to pivot and provide support where neededExcellent analytical and problem-solving skills. Ability to gather and use facts and data to think conceptually and creatively regarding solutions and opportunitiesAbility to think strategically synthesize a variety of seemingly disconnected activities into a cohesive high-level viewHas a strong sense of ownership and work ethic to see tasks through to completion. Has tenacity and is undeterred by challenges / obstacles and will remain motivated composed and apply creative thinking to overcome themAbility to drive initiatives by providing appropriate framework clarity on content and deliverables and effectively engaging and managing stakeholdersDesire to challenge the status quo and to speak-up in meetingsMust be self-starter who can set and drive the agenda and is comfortable working in an ambiguous environment with good judgement to know when supervisors help is neededAble to contribute to the building of a high performing team with a high degree of trustExcellent verbal and written communication skillsAdept at leveraging MS PowerPoint and MS ExcelProblems / Challenges :
Managing multiple stakeholdersMultiple competing priorities with varying deadlinesHigh volume and complex subject matterFlexibility required to support global stakeholdersWhen you join our team :
Well empower you to learn and grow the career you want.Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team well support you in shaping the future you want to see.About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife / John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Hybrid
Required Experience :
IC
Key Skills
Project Management Methodology,Project / Program Management,Construction Estimating,Construction Experience,PMBOK,Visio,Construction Management,Project Management,Project Management Software,Microsoft Project,Project Management Lifecycle,Contracts
Employment Type : Full-Time
Experience : years
Vacancy : 1