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CSR - Tech Support Specialist
Sapient Solutions - SGSCubao, National Capital Region, PH30+ days ago
Job descriptionHigh school diploma or equivalent required; a degree in IT, Computer Science, or a related field is a plus. No prior tech support experience necessary—we provide comprehensive training! Strong communication and problem-solving skills. Basic understanding of tech products, software, and troubleshooting techniques. Ability to work independently and adapt to changing technical environments. Familiarity with support tools and systems is a plus but not required.
Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities :
- Provide technical support and troubleshooting for a range of tech products and services.
- Handle technical inquiries, issues, and support requests from customers.
- Offer accurate information and solutions related to hardware, software, and connectivity problems.
- Process service requests and follow up to ensure customer satisfaction.
- Resolve technical issues and escalate complex problems as needed.
- Maintain detailed records of support interactions and resolutions.
Qualifications :
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Csr • Cubao, National Capital Region, PH