Japanese Senior HR Helpdesk (Free Visa Processing)
Company Profile :
The company is a multinational & global healthcare & pharmaceutical company that gives high quality services and develops innovative therapies that can extend patients’ lives.
The company delivers competitive benefits for employees and competitive services to their consumers.
Position : Japanese Senior HR Helpdesk
Industry : Pharmaceutical Company
Location : Alabang, Muntinlupa City
Salary : P 80,000-90,000 Gross
Schedule : Dayshift
Work set-up : Temporary work from home
BENEFITS :
- TEMPORARY WORK FROM HOME
- With competitive salary package
- Paid Leaves
- Health Insurance
- HMO (3 dependents)
- Allowances
- 13th month pay
- Company Bonus
Recruitment Process :
- Paper Screening
- Initial Interview
- Language Assessment
- TL Interview
- Final Interview
- Berlitz Exam
- Job Offer
Requirements
- Broad knowledge of different HR Systems
- Minimum of 3 years experience in different HR functions
- Experience in HR IT platforms, in particular Success Factors and ticketing tools is an advantage
- Strong customer service orientation
- International experience preferred and would be an advantage
- Experience in contact center is an advantage
- Native / JLPT N3-N1 level, business-level English proficiency
- Issue resolutions skills
Duties & responsibilities
- Processes incoming queries (either via call or eMail)
- Analyzes process- and system-errors and solves and / or forwards those issues or any other query according to the activity.
- Acts as the first point of contact for the target community for designated HR services within Japan.
- Works according to all relevant SOPs, detailed work instructions, concepts, and way of working.
- Works closely together with Head of HR and all sub-teams to optimize the efficiency and effectiveness of the support process
- Performs end-user trainings for HR systems enhancements
Apply now!
OUR SERVICE IS FOR FREE AND THIS IS FOR DIRECT HIRING!
If interested, please send your resume to [email protected]
Contact Person : Ms. Chie
Mobile numbers : 09176381854
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