Admin Assistant - Sales & Operations Coordinator

Job Description

This is a remote position.

Job Summary :

We are seeking a highly organized and detail-oriented Administrative Assistant to support our sales, writing, reporting, finance, client management, and HR functions. The ideal candidate will play a crucial role in ensuring smooth operations across multiple departments, maintaining data accuracy, and enhancing overall efficiency

Work Schedule : Monday to Friday, 9 : 00 AM to 6 : 00 PM Sydney Time with a 1-hour unpaid break (40 hours per week)

• Sales Operations :
• Reviewing bookings and assessing whether leads are good and bad, and deleting the ones that are bad
• Manage sales pipeline and CRM system to ensure data accuracy and deal progression.
• Support the sales team by tracking key metrics and providing performance insights.
• Assist in lead management and outreach initiatives.
• Conduct quality assurance checks on sales activities and provide feedback.
• Facilitate communication between sales and operations teams to improve efficiency.
• Writing Operations :
• Coordinate writer assignments and ensure timely project execution.
• Maintain task management systems to track writing projects and client deliverables.
• Monitor and update operational reports to reflect progress and performance.
• Reporting & Documentation :
• Prepare and maintain business reports and documentation.
• Organize and update media coverage reports for client communication.
• Ensure company records and reports are well-maintained and accessible.
• Finance Support :
• Assist with payment tracking and reporting.
• Support collection efforts and client follow-ups for overdue invoices.
• Help ensure contract compliance and retention strategies.
• Client Management :
• Provide general client support and address inquiries.
• Maintain communication channels and triage client concerns to the relevant teams.
• Assist in client onboarding and engagement processes.
• HR Support :
• Coordinate onboarding and offboarding of team members.
• Manage access to company tools and communication platforms.
• Support training and knowledge management initiatives.
• Maintain employee records and ensure compliance with company policies.
• Others
• Carry out other tasks as assigned by the leadership team and CEO to support company objectives

ZR_29355_JOB

Requirements

Requirements