Customer Service Representative (Call Center)
Metacom Business Process Outsourcing Solution Inc.Makati, National Capital Region, Philippines5 hours ago
Job descriptionAssist customers with inquiries and provide information about products and services. Resolve customer issues and complaints in a timely and effective manner. Maintain customer records and manage account information. Work collaboratively with team members to improve overall customer satisfaction. Conduct follow-ups with customers to ensure their needs are met.
Requirements
- Educational Qualifications : Bachelor’s degree in a relevant field preferred.
- Experience Level : 0–2 years of customer service experience.
- Skills and Competencies : Strong communication and interpersonal skills.
- Qualities and Traits : Empathetic, patient, and detail-oriented.
- Responsibilities and Duties : Ability to multitask and prioritize effectively.
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Customer Service Representative • Makati, National Capital Region, Philippines
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