Resort Manager

Key responsibilities

Operations management : Oversee the day-to-day operations of all resort departments, including front office, housekeeping, food and beverage, and recreation.

Staff management : Hire, train, supervise, and motivate staff to ensure high standards of service.

Financial management : Develop and manage budgets, monitor expenses, and ensure the resort achieves its financial goals.

Guest relations : Ensure guest satisfaction by monitoring service quality, handling complaints, and creating a welcoming atmosphere.

Marketing and events : Coordinate marketing, promotions, and special events to attract guests and drive revenue.

Maintenance and compliance : Ensure the property is well-maintained and compliant with all health, safety, and licensing regulations.

Strategic planning : Develop and implement operational policies and procedures to improve efficiency and competitiveness.

Skills and qualifications

Strong leadership and management abilities.

Excellent customer service and problem-solving skills.

Proficiency in financial management and budgeting.

Experience in hospitality management and human resources.

Ability to work long and varied hours, including nights and weekends.