Customer service representatives

Handle customer inquiries via phone, email, or chat in a professional and efficient manner

Provide accurate information and resolve customer concerns with empathy and care

Follow standard procedures and company policies in handling all transactions

Maintain and update customer records in the system

Meet or exceed performance targets and service level agreements

Qualifications

Minimum of 6 months BPO experience (voice or non-voice)

Strong communication and interpersonal skills

Ability to multi-task and work in a fast-paced environment

Willingness to work on shifting schedules, including night shifts and holidays

Open to applicants from various educational backgrounds :

High School / Senior High School graduates

College undergraduates or graduates

Vocational or Associate degree holders