EMPLOYMENT TYPE : Full-time
WORK LOCATION : Cebu / Baybay
WORK SCHEDULE : Night shift
JOB DESCRIPTION :
We are looking for an exceptional leader who can lead and effectively promote our service to the existing and prospective clientele. Must have critical thinking and problem-solving capabilities. Collaborates with other key departments to achieve operational excellence. Should be an exceptional communicator to both internal and external clients.
RESPONSIBILITIES :
- Understand the business needs and objectives
- Evaluate the supplier’s sales trend as the basis for prioritizing the brands that are worth selling and advertising
- Manages, organizes, and drives the successful completion of team projects.
- Collaborate with clients to determine the goals of team projects and strategize plans to meet those goals
- Oversees agents' workloads and ensures that all assigned tasks are done efficiently and effectively.
- Communicate results / suggestions / solutions to any concerns to other departments and management.
- Develops and implements quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory compliance.
- Ensures the accuracy of the data is met and delivered by the agents promptly.
- Anticipates future demands related to people and technology within your department and implements the best solutions to meet the team's needs.
- Conduct weekly coaching sessions for productivity and behavioral improvement.
- Conduct regular evaluations and performance reviews, and weekly presentations.
QUALIFICATIONS :
Graduate of any Business or IT-related courseAdvanced knowledge of MS Excel formulas, functions, and shortcutsAt least 2 years of experience in a managerial roleSuperior communication and interpersonal skillsAbility to meet deadlines and manage project deliveryExcellent report-writing and presentation skillsWilling to work on graveyard or shift schedule during peak seasonsKnowledge of Amazon Seller Central is a plusWilling to work full onsite