MAC Information Technology Support

About the role

Talent Outsourcing Channel Solutions is seeking a MAC Information Technology Support professional to join our team in Davao City, Davao del Sur. This is a full-time role that will play a crucial part in providing technical support and maintaining the company's Mac-based IT infrastructure.

What you'll be doing

Providing responsive and efficient support to end-users on Mac-related hardware and software issues

Troubleshooting Mac computers, peripherals, and applications to identify and resolve problems

Assisting with the installation, configuration, and maintenance of Mac devices and software

Documenting IT support activities and maintaining accurate records

Collaborating with the IT team to implement new technologies and improve existing systems

Ensuring compliance with IT policies, procedures, and best practices

What we're looking for

We’re looking for a skilled Mac IT Support professional with strong technical knowledge and hands-on experience in managing and supporting macOS environments in a professional setting.

Key Qualifications :

3+ years of experience in macOS device management and MDM administration

Deep expertise with MDM tools such as Jamf Pro, Addigy, Microsoft Intune, Kandji, Mosyle, or VMware Workspace ONE

Proficient in Apple Business Manager (ABM) and Apple School Manager (ASM)

Strong understanding of Apple VPP, app deployment, patch management, and Zero-Touch Deployment strategies

Skilled in enforcing security policies (FileVault, firewall, password protocols) and managing compliance

Proficient in advanced macOS troubleshooting, scripting (Bash, Python, AppleScript), and remote support

Familiar with network configuration (Wi-Fi, VPN, authentication), endpoint security, and asset tracking

Strong problem-solving, communication, and documentation skills

Experience with ITSM tools for ticketing and automation workflows

Preferred Certifications :

Jamf 200 or 300

Apple Certified Support Professional (ACSP) or equivalent

If you're passionate about Mac technologies, customer service, and continuous learning, we’d love to hear from you!

What we offer

At Talent Outsourcing Channel Solutions, we value our employees and strive to create a supportive and rewarding work environment. We offer competitive salaries, opportunities for career development, and a range of benefits to support your overall well-being. Join our team and be a part of our continued success!

Apply now for the MAC Information Technology Support role and be part of our dynamic, forward-thinking team!