Campaign Support Associate

Summary :

The Campaign Support Associate supports the day shift accounts daily operations.

Success in this role means you will need to be flexible and motivated to further develop your career as you will be learning different processes and be involved with different teams. This will also give you the opportunity to gather more experience in daily and overall operational support tasks.

Responsibilities :

Assisting on immediate agent tasks when necessary

Participating in metric and process reviews

Consulting with Team leads on team performance

Qualifications :

• Excellent communication skills - both written and verbal
• Back office experience - Google Suite, MS Excel, MS PowerPoint
• Outbound / inbound experience - Lead mining and / or generation (voice and non-voice)
• Exposure to training and process activities(SME, POC, QA related tasks exposure)
• Sales background is an advantage, but not required
• Must be willing to work full time
• Must be willing to work on shifting schedules
• Must be willing to work on-site

About SVC :

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You wont regret it!

Checkout our Facebook page :   www.facebook.com / selectvoicecomph

Enjoy the following benefits :

How to apply :

Interested candidates may visit our Recruitment Hub at G / F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.

What to prepare :

Quick apply online! If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday).