Call Center Agent

Job description :

Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.

Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.

Maintain a deep understanding of company products, services, and policies to provide accurate information.

Qualifications :

With or Without experience

High School Graduate or College Graduate

Excellent Communication Skills and Proficient in MS Office