Job Description
This is a remote position.
Job Overview
The Executive Assistant will provide high-level administrative and operational support to the Director and senior leadership team. This role requires strong judgment, confidentiality, and the ability to manage priorities independently in a dynamic service-based environment.
The ideal candidate is proactive, detail-oriented, and confident in supporting day-to-day executive, operational, and client-related activities.
Key Responsibility
Executive & Administrative Support
- Provide end-to-end executive support to the Director and senior management
- Manage complex calendars, appointments, and travel arrangements (AU time zones)
- Prepare agendas, minutes, reports, and presentations for internal and external meetings
- Act as a key liaison between executives, internal teams, contractors, and external partners
- Handle confidential and sensitive information with discretion
Operations & Business Support
Assist in coordinating operational schedules, field team activities, and internal workflowsSupport documentation related to operations, compliance, and internal processesTrack action items, deadlines, and follow-ups to ensure timely executionAssist in maintaining SOPs, internal records, and business documentationCommunication & Coordination
Draft and manage professional email correspondence on behalf of executivesHandle inbound inquiries and prioritize communications appropriatelyCoordinate with finance, operations, and customer service teams as neededReporting & Systems
Prepare regular reports, summaries, and dashboards as requestedMaintain accurate digital filing systems and recordsUse CRM, scheduling, and internal systems to support operational efficiencyAd Hoc & Executive Support Tasks
Provide flexible support for ad hoc administrative, operational, and project-based tasks as required by the Director and leadership teamAssist with special projects, one-off initiatives, and time-sensitive requestsStep in to support business needs during peak periods, absences, or operational changesRequirements
Minimum 4 years’ experience as an Executive Assistant, Senior EA, or similar roleExperience supporting senior leaders in a service-based or operations-driven businessExposure to Australian clients or AU business operations is highly advantageousExceptional organizational, time management, and multitasking skillsStrong written and verbal English communication skillsHigh attention to detail with the ability to work independentlyProfessional, proactive, and solution-oriented mindsetStrong judgment and ability to handle sensitive matters confidentiallyProficient in Google Workspace and / or Microsoft OfficeExperience with scheduling tools, CRMs, and project management systemsBenefits
Permanent WFH ArrangementFixed day-shift Schedule (Australian time)Requirements
Minimum 4 years’ experience as an Executive Assistant, Senior EA, or similar role Experience supporting senior leaders in a service-based or operations-driven business Exposure to Australian clients or AU business operations is highly advantageous Exceptional organizational, time management, and multitasking skills Strong written and verbal English communication skills High attention to detail with the ability to work independently Professional, proactive, and solution-oriented mindset Strong judgment and ability to handle sensitive matters confidentially Proficient in Google Workspace and / or Microsoft Office Experience with scheduling tools, CRMs, and project management systems