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Hiring Call Center Agent

Hiring Call Center Agent

GDV ConcentrixIT Park, Cebu, PH
16 days ago
Job description

Handle incoming calls, chats, and emails from customers in a professional manner.

Assist customers with inquiries regarding products, services, billing, and technical support.

Provide accurate and timely information to resolve customer concerns and issues.

Escalate complex problems to the appropriate department when necessary.

Maintain detailed and accurate records of customer interactions in the system.

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Call Center Agent • IT Park, Cebu, PH