Tutor Me Education is reshaping how students learn!
About the Role :
This role will report to the Director of Payroll & Billing and be responsible for day-to-day day entry related activities for Payroll & Billing, and backup to Human Resources. This position will partner with market teams to ensure timely accurate payroll & billing, including following up on outstanding invoices. Successful person will exhibit a sincere customer service orientation to build working relationships with clients and market teams to ensure accurate and timely data processing. They will exemplify and champion Company's values of providing quality service to all associates and clients.
What You'll Do : Payroll and Billing
- Process request for Tutor Me Education clients and order setup
- Process and transact ‘normal’ payroll processing for non-specialized client requests
- Transact entries in 3rd party billing systems
- Ready supporting attachments for billing
- Daily, weekly, monthly, and periodic Avionte order and assignment housekeeping
- Monitor and address level 1 work orders
- Research client and customer and associate escalations
- Confirm and address direct deposit setups
Sales Operation
Sales administration supportGeneral Support
Assist and participate in data efforts for special projectsMonitor and respond to emailsHuman Resources
Daily, weekly, monthly, and periodic Tutor Me Education employee housekeepingResearch client and customer and associate escalationsVerify and activate employee recordsMonitor and address level 1 work ordersConduct contractual internal audits and gaps analysisTechnology
Monitor and address level 1 work ordersOrder, monitor, and schedule timekeeping clock setupsMonitor secondary system and escalate abnormalitiesMonitor shared mailboxes and route applicable items to proper ownerComplete technical reviews to ensure systems match intentionsDaily, weekly, monthly, and periodic system housekeeping40K–₱45K a month
Requirements
What You Bring :
University graduateEnglish fluency required – any knowledge of Spanish is a bonusComputer proficient & systems savvy – MS Office / Google Suite, Quickbooks, (capable of learning new software quickly if no prior experience)2-4 years experience idealAccess to sufficient computer equipment & internet access at office and at homeMay be required to work beyond normal scheduled hours when necessary and may be subjects to call-back during emergency conditionsDon't meet every single requirement? At Tutor Me Education we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.
Benefits
Fully Remote!
Etc.