Airline Ticketing Support AgentSapient Ph • Manila - Santa Mesa, National Capital Region, Philippines
Airline Ticketing Support Agent
Sapient Ph • Manila - Santa Mesa, National Capital Region, Philippines
5 days ago
Job descriptionHigh school diploma or equivalent required; a degree in Travel and Tourism, Hospitality, or a related field is a plus. Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities 1 Year of experience required
We are urgently hiring for a Travel Agent Representative at Metro Manila Sites! One-day Hiring Process! Earn up to 38k monthly! Plus more benefits! This is a limited slot. Apply now!
Responsibilities :
- Manage travel bookings, inquiries, and changes with precision and care.
- Provide detailed information about travel options, rates, and itineraries.
- Process reservations, cancellations, and adjustments efficiently.
- Resolve travel-related issues and escalate complex cases as needed.
- Meet performance targets for productivity, quality, and customer satisfaction.
- Maintain accurate records of travel arrangements and customer interactions.
Qualifications :
Interested? Submit your application and receive a quick response within a day!
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
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Airline Ticketing Support Agent • Manila - Santa Mesa, National Capital Region, Philippines
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