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Learning Experience Manager with Relocation Package

Learning Experience Manager with Relocation Package

TaskUsBatangas City, Batangas, Philippines
10 hours ago
Job description

Overview

Learning Experience Manager with Relocation Package

So what does a Learning Experience Manager really do? Imagine yourself going to work with one thing on your mind : that you will lead the design, development, and maintenance of existing and new applications to meet an enterprise’s functional business requirements and operational needs.

As a Learning Experience Manager, you will :

  • Manage the initiation, development, and implementation of the TaskUs training department’s site-wide initiatives;
  • Drive campaign specific training programs for Team Leaders and Teammates;
  • Create and maintain any necessary materials related to maximizing campaign task mastery and personal development;
  • Pioneer all campaign specific training needs and programs in the organization;
  • Execute TL and TM development training, which includes the following : detailed curriculum, training, and evaluation;
  • Maintain all relevant training materials and documents for all levels for trainees, from new Teammates to tenured Team Leaders;
  • Ensure that all trainings provided are aligned with the specific campaign and TaskUs’ broader business objectives;
  • Explore proactively the specific needs of every department and campaign to develop training materials as needed;
  • Propose and publish a year-long training calendar with specific quarterly objectives;
  • Plan total training policies, programs, new testing tools, methods, and systems; and
  • Work directly with the teams and communicate effectively with the Operations Director, Operations Manager, and their US counterparts.

So, do you have what it takes to become a Learning Experience Manager?

Requirements

  • At least a bachelor’s degree or college degree in any field
  • Minimum of 2 years of managerial and / or supervisory role
  • BPO experience
  • Excellence in presentation, communication, and interpersonal skills
  • High independence and motivation
  • Commitment to oversee projects to completion
  • Ability to adapt and level any training materials to a given audience
  • Knowledge in using Google and MS Office applications
  • Join TaskUs, Business Intelligence's 2022 “Best Place to Work," and experience a workplace that truly commits to being #PeopleFirst! These Ridiculously Good perks and benefits are available for you!

  • Scholarship program for your children
  • HMO benefits for you and up to 2 dependents after 2 weeks of employment
  • Wellness programs
  • Retirement savings program with company matching
  • World-class, Ridiculously Refreshing workspaces
  • Gym and recreational areas
  • Unlimited coffee
  • Free healthy lunch
  • Daycare for your kids while you're on shift
  • Happy Hours, Time Outs, and other on-site events to enjoy
  • Terms & Conditions apply
  • At TaskUs, we believe our employees always come first. Leaders are expected to put their line of direct reports before themselves. Our #RidiculouslyGood culture is the reason why we have been recognized as one of the best places to work globally by Glassdoor, among others. We exist to make a positive impact on the best brands in the world, the people we connect with, and on our global communities.

    About Us

    TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech, and HealthTech. As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines, and India.

    For more information, visit

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

    Learning Experience Manager with Relocation Package

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