Head of Risk Management & Compliance - GBS
Location : Taguig, National Capital Region, Philippines (GBS)
Job Description
This role will lead the design, implementation, and evolution of a robust compliance and controls framework across GBS. This role is central to ensuring that Global Business Services operates in accordance with all relevant laws, regulations, and internal policies, including Sarbanes-Oxley (SOX). The head will directly support the Global Process Owner (GPO) for Record to Analyze, partner with Service Delivery Leads (SDLs) across all functional Finance and HR towers, and align closely with GBS Project Teams to embed controls into transformation and digitization initiatives. The role will also be responsible for building and managing a high-performing compliance team across the Global Business Services (GBS) hubs.
Responsibilities
- Lead GBS-wide compliance risk assessments and control mapping.
- Develop, maintain, and evolve SOX narratives and control documentation for GBS processes.
- Partner with GPOs to embed controls into standard processes and with SDLs to ensure ongoing operational compliance.
- Advise SDLs on risk mitigation actions and control execution gaps.
- Design and deliver training programs tailored to compliance requirements across all GBS towers.
- Ensure consistent communication of policy updates and new control expectations across GBS teams.
- Create compliance toolkits to support SDLs in coaching their teams.
- Lead the planning and execution of periodic compliance audits and self-assessments.
- Implement a structured self-testing program across all functional towers to proactively identify and remediate control gaps before internal / external audits.
- Train SDLs and tower teams on executing periodic self-assessments and interpreting results.
- Track trends across self-testing outcomes and escalate systemic issues to GPOs and senior GBS leadership.
- Monitor real-time compliance across all delivery hubs and flag emerging issues.
- Coordinate remediation efforts with SDLs and track closure of compliance gaps.
- Ensure new projects (automation, transitions) have built-in compliance checkpoints by working with Project Teams.
- Partner with internal and external auditors to ensure compliance with relevant local regulatory requirements.
- Collaborate with Project Teams, GPOs and IT to ensure all GBS-led projects include compliance and control design from the start.
- Review and approve compliance frameworks for new tools and workflows.
- Align with the GPO to ensure process design changes meet compliance requirements.
- Build and lead a globally distributed compliance team; set performance objectives aligned to GBS goals.
- Foster a strong compliance culture through coaching, recognition, and development.
Qualifications
CPA or equivalent professional accounting qualification.Minimum 10 years of experience, with at least 5 years in a global organization.Deep expertise in SOX and operational compliance in shared services.Strong leadership, communication, and stakeholder management skills.Demonstrated success in cross-cultural, virtual team environments.Flexible on location but preferably based in one of our GBS hub locations : Bangalore, Bucharest, or Manila.About AECOM
AECOM is the global infrastructure leader, delivering a better world. We solve complex challenges in water, environment, energy, transportation and buildings, partnering with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle. AECOM is a Fortune 500 firm with a diverse benefits program and a focus on growth and development for employees.
EEO Statement : As an Equal Opportunity Employer, we value and encourage diversity and inclusion. All information provided by applicants is kept confidential according to EEO guidelines.
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