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Customer Service and Administrative Services Coordinator
SuperStaffMakati City, Metro Manila, PH30+ days ago
Job type
- Quick Apply
Job descriptionQuarterly customer service audit Client response Respond to phone call Voicemails Emails Maintain contact with current clients and tend to customer service needs as necessary Be a creative, positive, and motivated person Be able to complete administrative tasks Be a self starter and a team player Be able to manage multiple projects at once Have at least one year of customer service experience Have an advanced knowledge of Microsoft Office applications HMO with 1 free dependent upon hire Life Insurance 20 PTO credits annually VL and SL cash conversion Annual Performance-Based Merit Increases and Employee Recognition Great Company Culture Career Growth and Learnings
A close-knit team and a passion for our clients.
We are looking for a qualified applicant to be our Customer Service and Administrative Services Coordinator.
Job Responsibilities :
Administration :
- Manage multi-line VoIP Telephone System
- Greet customers and vendors
- Office Supply inventory and management
- Data base management
- ACT! CRM
- Cyclone Collection Software
- Recovernet
- Data importing / Exporting
- Data entry
- Bankruptcy certification and management
- Credit Bureau management
- E-Oscar
- Fax distribution and management
- New account processing
- “Waterfall”
- Statement processing
- Mail return
- Bookkeeping
- Payment posting
- Month end balancing and trust accounting
- Paralegal tasks
- Suit authorization process
- Documentation procurement and management
Customer Service :
Requirements
Job Requirements :
Benefits
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Customer Service • Makati City, Metro Manila, PH