Spanish Client Support Analyst (BPO Company)
Company Profile : This company leads in delivering technology-driven solutions and it provides e-learning systems to K-12 and higher ed players.
Position : Spanish Client Support Analyst
Industry : BPO Company
Location : Parañaque City
Salary : PHP 70,000 - PHP 90,000
Schedule : Midshift (8 : 00 AM - 4 : 00 PM - Madrid, Spain time)
Work Set-up : Work Onsite (Project Based - 5 Months) July 11, 2022 - November 2022)
Benefits :
- Government-Mandated benefits
- Language Premium
- Healthy working environment
Responsibilities :
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
Recruitment Process :
- Resume Screening
- Initial Interview
- Client Interview
- Job Offer
HOW TO APPLY :
- Register now on our website to be updated with our Bilingual Job Openings : https : / / jknetwork-jobs.com / register
- Send your resume to : [email protected]
Contact us for more inquiries :
Mobile : (+ 63) 917-638-1992 (+63) 917-638-1962
Sun / Smart : (+63) 969-321-0130
Skype : jkrecruit
Look for : Ms. Hailey
Visit our Facebook Page for more job openings and updates!
https : / / www.facebook.com / European-and-Latin-American-Language-Opportunities-102485964649203
Linkedin : https : / / www.linkedin.com / in / european-and-latin-american-openings-180181162 /
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We give a referral bonus for every successful hire.
https : / / jknetwork-jobs.com / register?mode referer form
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https : / / goo.gl / o256BU
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Requirements :
- Fluent in Spanish and English language
- Amenable to work onsite
- Can start as soon as possible (July 11, 2022)
- Knowledgeable in MS Office
- Background in Customer Service will be an advantage