Deduction Analysts - Remote

Work Set-up : Remote

Work Schedule : Night Shift (10pm – 7am Philippine Time)

Work Type : Full Time

DUTIES and RESPONSIBILITIES :

o Triage and resolve customer deductions (pricing, shortages / damages, returns,

allowances, trade promotions, compliance / chargebacks).

o Validate claims using POs, PODs / BOLs, invoices, contracts, TPM deals, and retailer

portal evidence.

o Decide disposition (valid / invalid / partial), code reason accurately,

o Prepare dispute packages with supporting documentation; submit via retailer portals (e.g.,

Walmart, Target, Kroger, Amazon / Vendor Central) or directly to TPAs.

o Track, escalate, and follow through to recovery on invalid claims; negotiate where

appropriate.

o Match deductions to authorized trade events, accruals, and off-invoice deals; collaborate

with Sales / TPM to correct set-ups

o Communication with sales and customers to investigate discrepancies from the

promotional plans within the system and invoice.

o Index all payments with backup documentation into Doc-Link (paperless tool)

o Send a weekly report to Sales Managers to notify balance and status.

o Enter in AFS system, all necessary data to process deductions.

o other duties as assigned

QUALIFICATIONS : Must Haves :

o the candidate needs to be self-motivated, organized, and highly productive, with the

ability to work well on a diverse and highly qualified team in a fast-paced work environment

environment.

o Be effective in working as a member of a team within their perspective department as well

as with other personnel and other areas within the company.

o Excellent customer service skills, analytical abilities as well verbal and written

communication skills in English.

o Must be able to multi-task on multiple projects.

o To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily.

Education and Experience :

o Associate's Degree and / or 2 - 3 years of experience that is directly related to the duties

and responsibilities or a combination of education and experience.

o Basic accounting skills.

o Worked previously on related field and / or general knowledge of debits and credits.

o Know how to read basic accounting reports.

Language Ability :

o Ability to read, analyze, and interpret general business periodicals, professional journals,

technical procedures, or governmental regulations.

o Ability to write reports, business correspondence, and procedure manuals.

o Ability to effectively present information and respond to questions from managers and

employees.

Mathematical Skills :

o Ability to calculate figures and amounts such as discounts, interest, commissions,

proportions, percentages.

Reasoning Ability :

o Ability to define problems, collect data, establish facts, and draw valid conclusions.

o Ability to interpret an extensive variety of technical instructions in mathematical or diagram

form and deal with several abstract and concrete variables.

Computer Skills :

Excel – Intermediate level

Word – Intermediate level

Power Point – Intermediate level

Internet – Intermediate level

E Mail – Intermediate level